SIA Security

Haven; Berwick-upon-Tweed; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays

Free access to facilities

Job summary

Haven is looking for a Security Team Member in Berwick-upon-Tweed to maintain a safe environment for guests and team members. The ideal candidate will hold a valid SIA Door Supervisor license and be enthusiastic about creating a secure atmosphere.

This role involves monitoring the holiday park, responding to incidents, and providing excellent guest service. Haven offers a supportive environment with career development opportunities and exclusive team perks, making it a great place to work.

Qualifications

• Valid SIA Door Supervisor (DS) license required.
• Previous security experience preferred, especially in hospitality.
• Ability to remain calm in challenging situations.

Responsibilities

• Monitor and patrol the park for safety and security.
• Manage park access and assist authorized individuals.
• Respond to security-related incidents and maintain records.
• Provide helpful guest experiences.
• Collaborate with team members for a safe environment.

Skills

Strong communication skills

Attention to detail

Observational skills

Job description

Position: Security Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: £13.71 per hour

Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.

We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security for our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIA Door Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How To Apply

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [e-mail]