SIA Security

Haven; Prestonpans; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Dining discount up to 50%

20% off Haven Holidays and in-store

Free access to Haven facilities

Brand discounts

Job summary

Haven is seeking a Security Team Member to join our 24-hour security operation. You’ll patrol the holiday park, control access and respond to incidents, ensuring a safe, welcoming atmosphere for guests and colleagues.

The role requires a valid SIA Door Supervisor license, experience in security, and excellent communication. Flexible shifts including nights, weekends and bank holidays are expected, with extensive training and benefits.

Qualifications

• Strong communication skills and the ability to remain calm in challenging situations.
• Excellent observe & report incidents with accuracy and detail.
• Team-oriented approach to maintain a safe, welcoming environment.
• Customer-focused service to guests and colleagues across shifts.
• Willingness to work nights, weekends, and bank holidays as required.

Responsibilities

• Monitor and patrol the holiday park to ensure safety for guests, owners and team.
• Assist in park access control, permitting only authorized individuals on site.
• Respond promptly to security incidents, alarms, or guest concerns.
• Maintain detailed incident records and report to management.
• Provide friendly guest experiences and assist with information requests.

Skills

Communication

Observation

Teamwork

Customer service

Flexibility

Education

SIA Door Supervisor license

Job description

Position: Security Team MemberType: Full-Time / Part-Time / SeasonalPay Rates: £13.32 per hourJoin our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!Key ResponsibilitiesMonitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.Maintain detailed and accurate records of incidents, reporting to management as required.Provide friendly and helpful guest experiences, assisting with information on guest queries.Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.RequirementsMust hold a valid SIA Door Supervisor (DS) license.Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.Strong communication skills, with the ability to remain calm and professional in challenging situations.High attention to detail and excellent observational skills.Flexibility to work shifts, including nights, weekends, and bank holidays.Commitment to delivering excellent service in line with Haven’s values.What We OfferAn inclusive, supportive work environment.Comprehensive training and ongoing support.Career development opportunities, including fully funded qualifications.Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]