SIA Security

Leisure Employment Services; New Quay; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Inclusive environment

Fully funded qualifications

Dining discounts up to 50%

20% discounts on Haven Holidays and in

Free access to facilities

National brand savings

Job summary

Leisure Employment Services is hiring a Security Team Member for Haven accommodation in Wales. The role involves patrolling the park, controlling access, responding to incidents, and delivering guest assistance with a calm, professional approach.

Applicants must hold a valid SIA DS license, have security experience in hospitality or leisure, and be flexible for nights, weekends and holidays. Comprehensive training and career development are provided.

Qualifications

• Must hold a valid SIA Door Supervisor license (DS).
• Experience in security within hospitality or leisure is advantageous.
• Strong communication and calmness under pressure.
• High attention to detail and observational skills.
• Flexible to work nights, weekends and bank holidays.
• Commitment to delivering service aligned with Haven values.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and staff.
• Manage park access, permitting only authorised individuals on site.
• Respond promptly to security incidents, alarms, or guest concerns.
• Maintain accurate incident records and report to management.
• Provide friendly guest assistance and information on queries.
• Collaborate with team members to maintain a safe, enjoyable environment.

Skills

SIA DS license

Security experience

Communication skills

Attention to detail

Flexible shifts

Education

SIA Door Supervisor license

Job description

Position: Security Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: £13.32 per hour

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIA Door Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!