SIA‑Licensed Store Detective | Protect & Prevent Theft

Mitie Cleaning & Hygiene Services; Cardiff; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Job summary

Mitie is recruiting a Store Detective for M&S in Cardiff and South Wales. You will patrol stores, observe suspicious activity, deter theft, and assist with investigations across a network of locations.

The role demands a minimum of 5 years of UK work history and a valid SIA frontline licence, with shifts including weekends. Excellent communication and a customer-focused attitude are essential.

Qualifications

• 5 years UK work history with a valid SIA frontline licence.

Responsibilities

• Observe, deter and arrest individuals involved in theft in line with the Theft Act.
• Follow ASCONE process.
• Work with SOC CCTV operators to identify and stop offenders.
• Liaise with police and crime prevention partners to stay updated on trends.

Skills

SIA licence

Observation skills

Customer service

Communication skills

Calm under pressure

Tools

Public transport knowledge

Job description

Mitie is recruiting a Store Detective for M&S in Cardiff and South Wales. You will patrol stores, observe suspicious activity, deter theft, and assist with investigations across a network of locations.

The role demands a minimum of 5 years of UK work history and a valid SIA frontline licence, with shifts including weekends. Excellent communication and a customer-focused attitude are essential.