SIA-Licensed Security Officer – Edinburgh, Client-Facing

Vigilant Security; City of Edinburgh; On-site; GBP 21,000 - 26,000; Full time

Job summary

Vigilant Security in Edinburgh is seeking a professional security officer to join our expanding team, supporting high-profile clients in and around the city. This is a full-time contract, working Monday to Friday, 0830-0730.

The post holder will hold an SIA licence and be responsible for day-to-day site security, greeting visitors, managing access, and maintaining a professional corporate image at all times.

Qualifications

• SIA license is required.
• Experience in customer-facing roles preferred.
• Professional appearance and discretion essential.

Responsibilities

• Provide a prompt, polite and warm welcome to all visitors.
• Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day
• Be seen as a visible customer focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor/client arrivals to the relevant person promptly.
• Maintain a high security awareness at all times
• Undertake patrols and inspections in accordance with management instructions.
• Proficient use of relevant communications equipment will require candidate to have good communication skills.
• Ensuring all H&S policies are adhered to.
• Ensuring that no un-authorised persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures
• Maintaining an accurate record of any incidents that occur.

Skills

SIA license

Customer service

Communication

Job description

Vigilant Security in Edinburgh is seeking a professional security officer to join our expanding team, supporting high-profile clients in and around the city. This is a full-time contract, working Monday to Friday, 0830-0730.

The post holder will hold an SIA licence and be responsible for day-to-day site security, greeting visitors, managing access, and maintaining a professional corporate image at all times.