Client-Facing Security Officer (Edinburgh) – SIA Licensed

Vigilant Security; City of Edinburgh; Sur place; GBP 17 000 - 23 000; Plein temps

Résumé du poste

Vigilant Security is seeking a professional Security Officer to join our team in the Edinburgh area. The role involves guarding a high-profile site, greeting visitors, and maintaining security standards with a strong customer-focused approach.

The position operates on a 36-hour contract with a 4 on 4 off shift pattern. A current SIA license is required, and professionalism, reliability, and excellent communication are essential for delivering first-rate security services.

Qualifications

• SIA licence or certificate is required.
• Excellent communication and customer service skills.
• Professional and respectful appearance.

Responsabilités

• Provide a prompt, polite and warm welcome to all visitors.
• Anticipate clients' needs and ensure expectations are met and exceeded.
• Be seen as a visible customer-focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor arrivals to the relevant person promptly.
• Maintain a high security awareness at all times.
• Undertake patrols and inspections in accordance with management instructions.
• Proficient use of relevant communications equipment and strong communication skills.
• Ensure that health & safety policies are adhered to.
• Ensure no unauthorized persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures.
• Maintain an accurate record of any incidents that occur.

Connaissances

SIA license

Customer service

Communication skills

Interpersonal skills

Formation

Current SIA license

Description du poste

Vigilant Security is seeking a professional Security Officer to join our team in the Edinburgh area. The role involves guarding a high-profile site, greeting visitors, and maintaining security standards with a strong customer-focused approach.

The position operates on a 36-hour contract with a 4 on 4 off shift pattern. A current SIA license is required, and professionalism, reliability, and excellent communication are essential for delivering first-rate security services.