SIA Licensed Retail Security Pro | Customer‑Focused Patrol

Mitie Cleaning & Hygiene Services; Southampton; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Paid breaks

Flexible benefits scheme

Virtual GP access

Salary Finance options

Cycle-to-work scheme

MiDeals discounts

Life cover

Job summary

Mitie Cleaning & Hygiene Services in Southampton is seeking a Retail Security Officer for full-time, five days a week (Mon-Fri, 12:00–21:00). You will protect the property, people and assets while delivering excellent customer service and completing required reports.

The role requires a valid SIA Door Supervisor licence, strong communication, and the ability to stay composed under pressure. Benefits include paid breaks and a flexible benefits platform.

Qualifications

• Valid Door Supervisor SIA Licence
• Excellent customer service skills
• Self-starter, can act without direction
• Report Writing skills essential
• Excellent communication skills
• Ability to work well under pressure

Responsibilities

• Use ASCONE to maintain the security of the site
• Conduct regular patrols of the site
• Deliver customer service to staff and visitors
• Support staff with reasonable requests
• Ensure relevant reports are completed for accurate information

Skills

SIA Licence

Customer service

Self-starter

Report writing

Communication skills

Work under pressure

Job description

Mitie Cleaning & Hygiene Services in Southampton is seeking a Retail Security Officer for full-time, five days a week (Mon-Fri, 12:00–21:00). You will protect the property, people and assets while delivering excellent customer service and completing required reports.

The role requires a valid SIA Door Supervisor licence, strong communication, and the ability to stay composed under pressure. Benefits include paid breaks and a flexible benefits platform.