SIA-Licensed Retail Security Officer | Customer-Focused

Mitie Group plc.; Minley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mitie Group plc. is seeking a security officer to maintain site safety and customer service at Minley. You will conduct regular patrols, assist staff and visitors, and support staff with reasonable requests.

You will also complete on-site reports to ensure accurate information is recorded. Training includes mandatory competency courses and renewal of the Door Supervisor SIA licence before expiry, with vigilance for health & safety hazards and incident reporting.

Qualifications

• Excellent customer service skills.
• Self-starter, can act without direction.
• Report writing skills essential.
• Excellent communication skills.
• Ability to work well under pressure.

Responsibilities

• Conduct regular patrols of the site.
• Deliver customer service to staff and visitors.
• Support staff with reasonable requests.
• Ensure relevant reports are completed for accurate information.

Skills

Customer service

Communication skills

De-escalation

Self-motivation

Attention to detail

Education

SIA Door Supervisor Licence

Job description

Mitie Group plc. is seeking a security officer to maintain site safety and customer service at Minley. You will conduct regular patrols, assist staff and visitors, and support staff with reasonable requests.

You will also complete on-site reports to ensure accurate information is recorded. Training includes mandatory competency courses and renewal of the Door Supervisor SIA licence before expiry, with vigilance for health & safety hazards and incident reporting.