SIA Licensed Retail Security Lead – Customer Safety

Staffline; Maesteg; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

5.6 weeks holiday per year

Workplace Pension Scheme

Progression training and development

Life assurance benefit

Contributory Healthcare Scheme

Eyecare vouchers

Employee Discount Schemes

Refer a friend scheme

Free uniform provided

Job summary

Staffline, in partnership with TSS, is seeking a Retail Security Officer in Maesteg. The role focuses on proactive security, loss prevention, and customer safety, with duties spanning team management and client liaison.

Shifts include multiple weekday and weekend blocks; the position requires an SIA Door Supervisor licence and a commitment to flexible hours. Competitive benefits and on-site training are provided.

Qualifications

• SIA Licence required (Door Supervisor).
• Strong communication and customer service skills.
• Tech-savvy and comfortable using digital devices.

Responsibilities

• Prioritise stores on a risk basis and work across region.
• Collaborate with management to improve service to the client.
• Undertake office management tasks when required (facilities, safety procedures, petty cash & travel records).
• Ensure timely responses to requests and accurate data entry (GDPR compliant).
• Uphold a professional appearance with a clearly displayed licence.

Skills

SIA Licence

Customer service

Communication

Tech savvy

Education

Minimum age 18

Tools

Security equipment

GDPR awareness

Job description

Staffline, in partnership with TSS, is seeking a Retail Security Officer in Maesteg. The role focuses on proactive security, loss prevention, and customer safety, with duties spanning team management and client liaison.

Shifts include multiple weekday and weekend blocks; the position requires an SIA Door Supervisor licence and a commitment to flexible hours. Competitive benefits and on-site training are provided.