SIA-Licensed Door Supervisor: Safe Entrance Crowd Control

GuardPass Limited; Walsall; On-site; GBP 18,000 - 24,000; Full time

Job summary

GuardPass Limited is seeking a vigilant Door Supervisor to safeguard venues, staff and patrons while delivering excellent customer service. You will screen visitors at the entrance and perform ID checks to ensure only suitable individuals gain access.

You will manage entry and exit routes, handle crowd control, and help maintain a calm, safe environment during events. A valid SIA licence and strong teamwork are essential.

Qualifications

• A valid SIA licence - Door Supervisor Licence.
• Excellent communication skills and customer service focus.
• Ability to work as part of a team.
• Reliable and confident.
• Ability to tackle emergency situations.
• Ability to remain calm and professional in stressful situations.

Responsibilities

• You will be stationed at the building's entrance, screening visitors for suitability.
• Ensure the visitor is not under the age of 18 or in possession of any dangerous substances or things, such as drugs or weapons
• Controlling entry and exit route
• Customer management to maintain a safe environment within the venue
• Crowd control
• Supervising customer arrivals
• Carrying out ID checks
• Screening and searching for individuals

Skills

SIA licence

Communication skills

Customer service

Teamwork

Reliability

Emergency response

Calm under pressure

Job description

GuardPass Limited is seeking a vigilant Door Supervisor to safeguard venues, staff and patrons while delivering excellent customer service. You will screen visitors at the entrance and perform ID checks to ensure only suitable individuals gain access.

You will manage entry and exit routes, handle crowd control, and help maintain a calm, safe environment during events. A valid SIA licence and strong teamwork are essential.