SIA Door Supervisor | Security Team Member with Perks

Haven; Alloway; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Inclusive environment

Training and development

Fully funded qualifications

On-park dining discounts and perks

Free facility access

Job summary

Haven is seeking a Security Team Member in Alloway, Scotland, to help maintain a safe, secure environment for guests, owners, and staff. The role requires an SIA DS license and involves patrolling, access control, and incident response within a welcoming, 24-hour security operation.

You will handle guest inquiries with professionalism, contribute to a positive guest experience, and work flexible shifts including nights, weekends, and bank holidays.

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Experience in security, hospitality or leisure is advantageous.
• Strong communication and calm, professional demeanor.
• High attention to detail and observant.
• Flexible to work nights, weekends and bank holidays.
• Commitment to Haven values.

Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Skills

SIA Door Supervisor (DS) license

Customer service oriented

Excellent observation skills

Job description

Haven is seeking a Security Team Member in Alloway, Scotland, to help maintain a safe, secure environment for guests, owners, and staff. The role requires an SIA DS license and involves patrolling, access control, and incident response within a welcoming, 24-hour security operation.

You will handle guest inquiries with professionalism, contribute to a positive guest experience, and work flexible shifts including nights, weekends, and bank holidays.