SIA Door Supervisor | Hospitality Security & Guest Care

Haven; Sands; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

50% on-park dining

20% Haven Holidays discounts

Facilities free access

National brand discounts

Job summary

Haven is seeking a Security Team Member to help maintain a safe and secure environment for guests, owners and staff. The role covers 24-hour security operations with opportunities to contribute to a welcoming, energetic park atmosphere.

Applicants should hold a valid SIA DS license and have experience in security, ideally in hospitality. Flexibility for nights, weekends and holidays is required, with a focus on delivering excellent guest service.

Qualifications

• Must hold a valid SIA DS license.
• Experience in hospitality security is preferred.
• Strong communication and calm professionalism.
• Attention to detail and observant mindset.
• Flexibility for nights, weekends and bank holidays.
• Commitment to Haven values.

Responsibilities

• Monitor and patrol the holiday park to ensure safety for guests, owners and team.
• Manage park access, permitting only authorised individuals on site.
• Respond promptly to security incidents or emergencies.
• Maintain detailed incident records and report to management.
• Provide friendly guest experiences and assist with queries.
• Collaborate with other teams to keep a safe, enjoyable environment.

Skills

SIA DS license

Security experience

Communication skills

Guest service

Job description

Haven is seeking a Security Team Member to help maintain a safe and secure environment for guests, owners and staff. The role covers 24-hour security operations with opportunities to contribute to a welcoming, energetic park atmosphere.

Applicants should hold a valid SIA DS license and have experience in security, ideally in hospitality. Flexibility for nights, weekends and holidays is required, with a focus on delivering excellent guest service.