SIA CCTV Controller | Resort Safety Dispatcher

Butlin's; Skegness; On-site; GBP 25,000 - 30,000; Full time

Job summary

Butlin's in Skegness is seeking a Resort Safety control room officer to monitor CCTV, coordinate security operations and ensure guest safety across the resort. The role requires a hands-on, people-focused attitude and the ability to remain composed under pressure.

You will dispatch SIA-licensed teams, respond to incidents, and act as the primary liaison to emergency services when needed. Shift work includes early, late and night rotations in a permanent, full-time position.

Qualifications

• Hands-on approach to work.
• Ability to work well under pressure with a positive, people-focused attitude.

Responsibilities

• Monitor CCTV from the control room and coordinate security operations.
• Dispatch SIA-licensed teams around the resort to incidents, fire calls and related events.
• Act as the main communication link to emergency services when required.

Skills

Customer service

Communication

Under pressure

Education

Level 2 CCTV/Public Space Surveillance

Tools

SIA CCTV Licence

SIA DS Licence

UK Driving Licence

Job description

Butlin's in Skegness is seeking a Resort Safety control room officer to monitor CCTV, coordinate security operations and ensure guest safety across the resort. The role requires a hands-on, people-focused attitude and the ability to remain composed under pressure.

You will dispatch SIA-licensed teams, respond to incidents, and act as the primary liaison to emergency services when needed. Shift work includes early, late and night rotations in a permanent, full-time position.