Showroom Sales Manager

Highbourne Group; Stevenage; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Uncapped commission

Enhanced pension

Extended family policy

Mental Health First Aiders and EAP

Complete induction and development

Financial education and loans

Inclusive workplace

Job summary

Highbourne Group is seeking a dynamic showroom professional to drive growth by seizing new business opportunities, building strong client relationships, and closing deals. You will lead the customer journey from home visits to final design, delivering CAD-enabled 3D designs for bathrooms and turning trade contacts into showroom advocates.

The role emphasizes proactive pipeline management, hitting bonus targets, and maintaining an organised showroom environment with compliant contracts.

Qualifications

• Proven sales experience with ability to win and grow new business.
• Ability to handle objections in a target-driven environment.
• Experience in relationship management and developing partnerships with clients.
• Analytical mindset to interpret basic financial/statistical information.

Responsibilities

• Identify and capitalise on new business opportunities to hit KPIs and margins.
• Own the customer journey from initial visits to final design and quotations.
• Deliver a 3D design service (CAD) to help visualize bathrooms for homeowners and trade customers.
• Build bridges between trade and retail channels to convert local contacts into showroom advocates.
• Maintain a safe, organised showroom and ensure contracts are accurate and compliant.

Skills

Sales

Lead generation

Relationship management

Analytical

Resilience

CAD design

Driving licence

Tools

CAD software

Job description

You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins. You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency. You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms. You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates. You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.

You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes."

Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom.

You don't just wait for customers to come to you; you are a 'hunter' who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.

Skills and competencies:

• You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.
• You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.
• You will have experience in relationship management and developing a true partnership approach with clients.
• You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.
• Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).
• A valid UK Clean Driving Licence and access to a car is essential for this role.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Uncapped commission Discounts, savings and cash back at numerous retailers
• Enhanced pension Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.