Showroom Sales Executive: Customer Growth & Progression

Confidential; Knaphill; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

20 days annual leave + bank holidays

Free parking

Small, friendly team with progression

Job summary

Confidential in Woking is seeking a Sales Executive to join a busy, customer-focused team. You will handle incoming enquiries, nurture relationships with existing customers, and identify opportunities to grow sales while delivering excellent service.

This role requires at least six months in an office-based role, strong communication skills, and a proactive, detail-oriented mindset. You will assist interior design professionals visiting the showroom and support showroom day-to-day operations.

Qualifications

• 6 months+ experience in an office-based role.
• Excellent verbal and written communication skills, with a confident and professional telephone manner.
• A genuine passion for customer service, with the ability to build rapport and develop positive, lasting relationships.
• Strong organisational skills, good attention to detail and basic computer literacy, including Microsoft Office.
• A motivated, positive, and proactive individual who is eager to learn, adaptable and comfortable working in a fast-paced team environment.

Responsibilities

• Manage a high volume of inbound telephone calls and email enquiries, responding promptly and professionally to customer questions.
• Build and maintain strong relationships with existing customers, ensuring excellent ongoing service and encouraging repeat business.
• Identify opportunities to generate additional sales, promote relevant products, and maximise opportunities across the existing customer base.
• Welcome and assist customers and interior design professionals visiting the showroom, providing product guidance, and helping them find suitable solutions.
• Deliver an exceptional customer experience, handling queries efficiently and ensuring customers receive a friendly, knowledgeable, and professional service.
• Work closely with colleagues within a busy sales team, supporting day-to-day operations and contributing to the overall success of the department.

Skills

Communication skills

Customer service

Organisational skills

Tools

Microsoft Office

Job description

Confidential in Woking is seeking a Sales Executive to join a busy, customer-focused team. You will handle incoming enquiries, nurture relationships with existing customers, and identify opportunities to grow sales while delivering excellent service.

This role requires at least six months in an office-based role, strong communication skills, and a proactive, detail-oriented mindset. You will assist interior design professionals visiting the showroom and support showroom day-to-day operations.