Showroom Project Coordinator - NI

B Q; Holywood; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonuses up to £250

Top performer award £3,000

Descripción de la vacante

B&Q Holywood Exchange is seeking a Showroom Project Coordinator to help bring kitchen and bathroom projects to life. You will support showroom teams and installers, keeping customers updated from initial inquiry through completion.

The role is Full Time 36.75 hours per week with a permanent contract and shifts Mon-Sun 7am-4pm. You should be comfortable using design software and communicating clearly, including weekends and bank holidays.

Formación

• Excellent communication and relationship-building abilities.
• Able to work with showroom teams and installers.
• Flexible to work weekends, evenings, and bank holidays on a rota.

Responsabilidades

• Support showroom teams and installers to deliver a seamless service.
• Communicate with customers via phone, email, or in person until project completion.
• Use design software to bring customer projects to life and suggest finance and product options.

Conocimientos

Communication

Relationship building

Project management

Design software

Descripción del empleo

Shifts available Monday - Sunday, 7.00am - 4pm

Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3-5% of colleagues

B&Q Holywood Exchange

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.

Overview

Showroom Project Coordinator

Full Time 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 4pm

Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3-5% of colleagues

B&Q Holywood Exchange

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.

What's the job?

You'll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you'll keep our customers up to date with their projects until completion. You'll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.

What We Need

You're great at using technology but more importantly you'll have brilliant communication and relationship building skills as you'll work closely with colleagues & installers to ensure we deliver the best service on every project. You're motivated by targets and you're a good problem-solver and project manager too, with a keen eye for design. And you're flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.