Showroom Project Coordinator

B Q; West Midlands; On-site; GBP 17,000 - 22,000; Full time

Job summary

B&Q Meir Park in the West Midlands is seeking a Showroom Project Coordinator to support showroom teams and installers, helping bring kitchen and bathroom projects to life. You will keep customers informed and use design software to visualise options, ensuring a seamless service from start to finish.

You will need strong communication skills, a knack for problem-solving and a flexible rota that includes weekends and bank holidays.

Qualifications

• Excellent communication and relationship-building skills.
• Strong project management abilities with a can-do attitude.
• Good problem-solving skills and a keen eye for design.
• Target-driven and flexible to weekend/evening/bank holiday shifts.

Responsibilities

• You will support showroom teams and installers to deliver a seamless service for customers.
• You will keep customers updated on projects via phone, email or face-to-face.
• You will use design software to visualise customer projects and explain options.

Tools

Design software

Job description

Overview

Showroom Project Coordinator

Full Time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3-5% of colleagues

B&Q Meir Park

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.

What's the job?

You'll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you'll keep our customers up to date with their projects until completion. You'll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.

What we need:

You're great at using technology but more importantly you'll have brilliant communication and relationship building skills as you'll work closely with colleagues & installers to ensure we deliver the best service on every project. You're motivated by targets and you're a good problem-solver and project manager too, with a keen eye for design. And you're flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunitiesYou will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you want to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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