Showroom Project Coordinator - NI

B&Q Limited; Newry; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

ShareSave

Holiday entitlement

Payroll giving

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Job summary

B&Q Newry is hiring a Showroom Project Coordinator on a full-time basis (36.75 hours per week) for a 3-month fixed-term contract. You will support showroom teams and installers, keep customers updated by phone, email or face-to-face, and use design software to bring projects to life, advising on finance, products and installation options.

Shifts run Mon-Sun, 7:00–20:00 with potential bonuses up to £250 per quarter for targets and a £3,000 award for top performers, plus a comprehensive benefits

Qualifications

• You’re strong at using technology and have excellent communication and relationship-building skills.

Responsibilities

• Support showroom teams and installers to deliver a seamless service to customers.
• Communicate with customers via phone, email, or face-to-face and keep them updated until project completion.
• Use design software to illustrate and refine customer projects and advise on finance, products and installation options.

Job description

Overview

Showroom Project Coordinator

Full Time 36.75 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 8.00pm

Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues

B&Q Newry

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.

What's the job?

You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.

What we need:

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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