Showroom Project Coordinator

B&Q; Nelson; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Individual bonuses up to £250/quarter

£3,000 top performer award

Pension and benefits

Store incentives

6.6 weeks holiday

Job summary

B&Q Nelson is recruiting a Showroom Project Coordinator on a part-time basis (18 hours per week). You will support showroom teams and installers, keeping customers informed and guiding projects from concept to completion using design software.

The role requires strong communication, problem-solving and a willingness to work a rota including weekends. In return, you can earn £14.10 per hour with individual bonuses up to £250 per quarter for hitting targets, plus other incentives.

Qualifications

• Excellent communication and relationship-building skills.
• Ability to manage projects and meet targets.
• Flexible to work weekends/evenings/bank holidays.
• Proactive problem-solver with strong organisational skills.

Responsibilities

• Support showroom teams and installers to deliver a seamless service.
• Keep customers updated via phone, email or face-to-face until completion.
• Use design software to illustrate and plan customer projects.
• Recommend finance, products and installation options to customers.

Skills

Communication

Relationship building

Project management

Target-driven

Problem solving

Weekend availability

Tools

Design software

Job description

Showroom Project Coordinator

Part Time - 18 hours per week over 3 or 4 days

Permanent Contract

Shifts available Monday - Saturday, 8.00am - 8.00pm

Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues

B&Q Nelson

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.

What's the job?

You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.

What We Need

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the head of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.