Showroom Manager

Charles-Hurst; Newtownards; Presencial; GBP 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary with progression

Generous annual leave

Enhanced family leave

Techscheme for tech purchases

Eyecare vouchers

Smart Health – GP access

Dental insurance

Critical illness cover

Descripción de la vacante

Charles Hurst in Newtownards, Northern Ireland, is seeking a Showroom Manager to lead a busy used-car operation and shape the customer experience from day one. This hands-on leadership role focuses on driving sales performance, coaching the team, and ensuring FCA compliance within Budget Direct Used Cars.

You will partner with management to strengthen commercial performance, bringing energy and leadership to a growing team and delivering a customer-centric showroom experience.

Formación

• Proven business manager or senior sales executive ready for next step.
• Strong understanding of used-car retailing, F&I, compliance and customer experience.
• Proactive leader thrives in fast-paced, high-volume environments.
• Enjoys improving processes and driving performance.
• Confident communicator who inspires customers and colleagues.

Responsabilidades

• Lead on maximising sales, finance and insurance performance across the used-car operation.
• Coach and develop the sales team; assist with deal-structuring.
• Ensure FCA compliance and a consistent, customer-focused experience.
• Collaborate with management to strengthen site commercial performance.
• Bring energy, ideas and leadership to a growing team.

Conocimientos

Leadership

Sales performance

F&I knowledge

Compliance

Customer experience

Descripción del empleo

Newtownards, Northern Ireland, United Kingdom

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Showroom Manager - Newtownards Nissan

Hours: 44 hours per week, rota basis

A rare opportunity has arrived to join a fast‑growing part of Charles Hurst. We’re expanding our Newtownards operation — and we’re looking for a Showroom Manager who can lead performance, drive standards, and shape the customer experience from day one.

About the Role

This is a hands‑on leadership role at the heart of a busy used‑car environment. You’ll help build processes, support sales performance, and set the tone for how Budget Direct Used Cars operates within Charles Hurst.

You’ll lead on:

• Maximising sales, finance and insurance performance across the used‑car operation
• Supporting the sales team with coaching, development and deal‑structuring
• Ensuring full FCA compliance and a consistent, customer‑focused experience
• Working closely with management to strengthen the site’s commercial performance
• Bringing energy, ideas and leadership to a growing team

What We’re Looking For

• A proven Business Manager or experienced Senior Sales Executive ready for the next step
• Strong understanding of used‑car retailing, F&I, compliance and customer experience
• A proactive leader who thrives in a fast‑paced, high‑volume environment
• Someone who enjoys improving processes and driving performance
• A confident communicator who can inspire both customers and colleagues

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees and we aim to select the best person for the job. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998.

You are not obliged to answer the questions on this form and you will not suffer any penalty if you choose not to do so. Nevertheless, we encourage you to answer these questions. Your answers will be used by us to prepare and submit a monitoring return to the Equality Commission, but your identity will be kept anonymous. In all other regards your answers will be treated with the strictest confidence. We assure you that your answers will not be used by us to make any decisions affecting you, whether in a recruitment exercise or during the course of any employment with us. Community Background: Regardless of whether they actually practice a religion, most people in Northern Ireland are perceived to be members of either the Protestant or Roman Catholic communities. If you do not answer this question, we are encouraged to use the residuary method of making a determination, which means that we can make a determination as to your community background on the basis of the personal information supplied by you in your application form/personnel file. Note: If you answer this questionnaire you are obliged to do so truthfully as it is a criminal offence under the Fair Employment (Monitoring) Regulations (NI) 1999 to knowingly give false answers to these questions.