Showroom Manager

Sofa.com; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the home furnishings industry is looking for a passionate Showroom Manager in London to drive sales and enhance the customer experience. The role involves leading a team, maintaining showroom standards, and implementing commercial strategies to increase brand visibility. The ideal candidate will have a strong background in management and a keen interest in interior design.

Benefits

Commercial bonuses

Monthly group rewards and recognition

Long service awards

Incentive Scheme

Development courses with national qualifications

28 days holiday

Discounted gym membership

20% discount across all Frasers Group brands

Qualifications

• Proven success in managing a dynamic sales team.
• Strong leadership with excellent communication skills.
• Ability to multitask in a high-pressure environment.

Responsibilities

• Inspire and manage a dynamic sales team to drive showroom sales.
• Maintain showroom standards and effective merchandising.
• Process orders and conduct team performance reviews.

Skills

Leadership

Organizational skills

Communication

Commercial awareness

Team-oriented

Job description

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As the Showroom Manager, you will be responsible for inspiring the team to achieve a wonderful on-brand shopping experience and to help deliver brand awareness locally. You will be a brand ambassador, always representing sofa.com at the highest level.

You should be an experienced manager with a passion for interiors. You should have a strong business acumen, be commercially focused, and driven to help your team drive sales in the showroom. Good organisational and delegation skills will allow you to effectively manage your day as well as your team.

• Welcoming every customer so they feel at home and relaxed, while encouraging them to spend time in the store and browse our range
• Maintaining our world-class showroom standards and visual merchandising in store
• Processing customer orders and writing reports (daily, weekly, monthly) for your team and senior management
• Team building and management, ensuring effective communication and individual development
• Conducting monthly team meetings and performance reviews with permanent staff
• Assessing competitor activity within the sector and its impact on your showroom’s performance and trading
• Driving opportunities within the commercial sector to grow the customer base

This is a full-time 40-hour contract, including weekend and weekday work.

Our products can be a significant investment. Part of this role involves offering payment solutions, including credit options, to help customers elevate their homes with suitable payment methods.

All candidates must be over 18 and comfortable offering credit products to customers.

Qualifications

• Proven success in managing a dynamic sales team
• Strong leadership and business orientation
• Excellent organizational skills, with the ability to plan, prioritize, and delegate
• Ability to multitask and work under pressure
• Commercial awareness and shrewd business sense
• Team-oriented with a desire to generate innovative ideas
• Excellent communication and interpersonal skills
• Experience in home/furniture sector is desirable

Additional Information

• Commercial bonuses
• Monthly group rewards and recognition
• Long service awards
• Fearless1000 Incentive Scheme
• Development courses with national qualifications
• 28 days holiday
• Discounted gym membership
• 20% discount across all Frasers Group brands