Showroom Host/Receptionist - Part time

Marshall Motor Group; Cambridge; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Tailored training

Career development

Life insurance

Pension plan

Discounts

Referral bonuses

Job summary

Marshall Jaguar Land Rover Cambridge is seeking a part-time Receptionist to warmly welcome guests and manage daily front-desk activities. You will be the first friendly voice and face, supporting the team to ensure a smooth customer experience across shifts.

The role offers 35 hours per week across Monday, Thursday, Saturday and Sunday, with benefits including life assurance, pension, and exclusive staff perks.

Qualifications

• Friendly, confident with customer service
• Clear spoken and written communication
• Basic IT skills and good organisational sense
• Pride in delivering a positive customer experience

Responsibilities

• Welcome all customers and visitors with warmth and professionalism
• Answer and direct inbound calls to appropriate teams
• Keep reception areas tidy and presentable
• Assist with light administrative and occasional customer service tasks

Skills

Customer service

Clear communication

Basic IT skills

Organisational skills

Job description

About The Role

Part - Time Receptionist

Marshall Jaguar Land Rover Cambridge

National Minimum Wage; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.

Part-time | 35 Hrs per week across Monday, Thursday, Saturday & Sunday

Be the face of Jaguar Land Rover Cambridge. Welcome every guest like they’re part of something special - because they are.

We believe every journey starts with a great first impression, and that’s where you come in. As our receptionist, you'll be the warm, friendly voice and face that sets the tone for every customer experience. From greeting guests to supporting the team behind the scenes, your role helps keep everything running smoothly.

In this role:

• You’ll welcome all customers and visitors with professionalism and warmth
• You’ll manage inbound calls and direct queries appropriately
• You’ll keep reception areas organised and presentable
• You’ll support with light admin and occasional customer service tasks

We're looking for:

• Someone friendly, with a confident approach to customer service
• Someone with clear communication skills, in person and on the phone
• Someone with basic IT skills and an eye for organisation
• Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

About us:

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of theConstellation Automotive Group, home to some of the most well-known brands in the automotive industry, includingwebuyanycar, cinchandBCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred aroundintegrity,respectandinnovation.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.

What will we offer you for your commitment to us?

• Full tailored training: A selection of digital learning, including mandatory modules to prepare you for your role and optional content for your ongoing development.
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance and a contributory pension scheme.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.