Showroom Host - Hedge End

Silcom Recruitment; Hedge End; On-site; GBP 12,000 - 15,000; Part time

Job summary

Silcom Recruitment Limited is supporting a well-established client near Hedge End in seeking a part-time showroom host. You will greet customers, offer refreshments, and direct them to the correct department such as sales, service, or finance.

You will also handle incoming calls, take messages, and follow up to confirm appointments, delivering warm, professional service. Hours are Monday and Tuesday 8:00am–5:00pm, with Saturday/Sunday shifts optional on an every-other basis.

Qualifications

• Friendly, approachable and enthusiastic demeanor.
• Excellent customer service skills with strong interpersonal abilities.
• Strong verbal and written communication for inquiries and appointments.

Responsibilities

• Greet customers upon entry with a warm and welcoming demeanour.
• Offer refreshments or seating while they wait.
• Direct customers to the appropriate department (sales, service, or finance).
• Answer incoming calls promptly and courteously.
• Manage customer inquiries and take detailed messages.
• Follow up to confirm appointments or provide updates.

Skills

Customer service

Phone etiquette

Face-to-face communication

Interpersonal skills

Job description

The Role:

Silcom Recruitment are pleased to be supporting an established and well-respected client of ours, located near Hedge End. Our client currently seeks a part time showroom host, ideally to cover every Monday and Tuesday and every other Saturday and Sunday, if wanted.

Responsibilities and Requirements of a Showroom Host:

Greet customers upon entry with a warm and welcoming demeanour.

Offer refreshments or seating while they wait, ensuring they feel comfortable.

Understand their needs and direct them to the appropriate department, whether it’s sales, service, or finance.

Answer incoming calls promptly and courteously, ensuring each caller receives polite and helpful assistance.

Effectively manage customer inquiries, taking detailed messages when necessary and ensuring they reach the right team member.

Follow up with customers to confirm appointments or provide updates, demonstrating a commitment to excellent service.

The ideal showroom host will be friendly, approachable, and enthusiastic, with the ability to engage customers in a personable and professional manner. They should possess excellent customer service skills, be attentive to both phone and face-to-face interactions, and strive to make every customer’s experience at the dealership pleasant and efficient.

The Package:

Hourly rate – National Minimum Wage

Monday & Tuesday – 8:00am – 5:00pm

**Please note that the Saturday & Sunday work is every other and an add on if wanted**

Saturday – 9:00am -5:00pm

Sunday – 10:00am – 4:00pm

If you believe you have the necessary knowledge, experience and enthusiasm to succeed as a Showroom Host, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest*