Showroom Host: Elite Front Desk & Customer Experience

Listers Group; Stratford-upon-Avon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on Retail

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Free Parking / On-site Parking

Company Events

Job summary

Listers Group is recruiting a polished Showroom Host for our Toyota dealership in Stratford-upon-Avon. You will be the first point of contact, greeting visitors, handling enquiries and supporting events to ensure a smooth front-of-house experience.

Working Monday to Friday 8:30am–5pm, you'll need a confident, customer-focused approach and the ability to create a brilliant first impression of our business. Benefits include pension, wellness programme and staff discounts.

Qualifications

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

Job description

Listers Group is recruiting a polished Showroom Host for our Toyota dealership in Stratford-upon-Avon. You will be the first point of contact, greeting visitors, handling enquiries and supporting events to ensure a smooth front-of-house experience.

Working Monday to Friday 8:30am–5pm, you'll need a confident, customer-focused approach and the ability to create a brilliant first impression of our business. Benefits include pension, wellness programme and staff discounts.