Showroom Host

Listers Group Ltd; Warwick; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on Retail

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Free Parking / On-site Parking

Company Events

Job summary

Listers Group Ltd is recruiting for a Showroom Host at the Volvo Dealership in Leamington-Spa. The role focuses on greeting customers, directing calls and supporting events, with 27 hours per week across Wednesday, Thursday and Friday from 8am to 6pm.

You will be the first point of contact, required to be polished, approachable and self-motivated to create an impressive first impression of the business. The role emphasizes excellent customer journeys and professional front-of-house service.

Qualifications

• Polished, articulate and well-presented individual.
• Experience delivering excellent customer journeys.
• Self-motivated with strong interpersonal skills.

Responsibilities

• Meet and greet visitors to the dealership and introduce them to the relevant staff.
• Receive inbound telephone calls and direct to the appropriate department.
• Support departments with customer events and promotions.
• Perform ad hoc/administrative duties and ensure a smooth front-of-house experience.
• Be confident meeting new people daily and build rapport for a great first impression.
• Deliver a professional, customer-oriented approach to the showroom role.

Job description

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Volvo Dealership in Leamington-Spa. The hours of work are Wednesday, Thursday & Friday 8am to 6pm (27 hours per week). This isn't your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business. Role and Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties
  You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership
  Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
  25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events