Showroom Host

Listers Group; Stratford-upon-Avon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on retail

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Free Parking / On-site Parking

Company Events

Job summary

Listers Group's Toyota dealership in Stratford-upon-Avon is seeking a polished Showroom Host. Working Monday to Friday, 8:30am–5:00pm, you will be the first port of call for customers, greeting visitors and directing them to the relevant staff to ensure a brilliant first impression of our business.

You will handle inbound calls, support department events and promotions, and help with light administrative duties, always delivering professional, friendly service in a customer-facing role that

Qualifications

• Experience delivering excellent customer journeys in previous roles.
• Confident meeting new people daily and building quick rapport.
• Customer-service oriented and professional in appearance.

Responsibilities

• Meet and greet visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and direct onto the appropriate department
• Support the departments with customer events and promotions
• Some ad hoc/administrative duties

Skills

Customer facing

Excellent communication

Rapport building

Presentable

Job description

Job Introduction

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Toyota Dealership in Stratford-upon-Avon. The hours of work are Monday to Friday 8.30am to 5pm. This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self‑motivated to create a brilliant first impression of our business.

Role And Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and direct onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

About You

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

What We Offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.