Sales Manager

Listers; Stratford-upon-Avon; On-site; GBP 61,000 - 75,000; Full time

Benefits offered by this job

Company Pension

Wellness Programme/Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on Retail

Long service and loyalty incentives

Free Parking / On-site Parking

Company Events

Job summary

Listers Group in Stratford-upon-Avon is recruiting a Sales Manager for our Toyota dealership. You will lead a developing sales team, drive new and used car targets, and maintain industry-leading customer experiences.

The role operates Monday to Saturday with weekend rota and includes a company car as part of the package. You will report to the dealership management and work within FCA guidelines while delivering strong financial results.

Qualifications

• Experience leading a sales team in a car dealership.
• Proven track record of meeting or exceeding sales targets.
• Ability to motivate and develop a sales team.
• Strong communication and customer service skills.

Responsibilities

• Build trust and exceed customer expectations; manage customer queries and complaints.
• Support the sales team with daily operations including contact, funnel management, deal building, and vehicle prep.
• Drive the sales process to achieve monthly KPIs for unit sales, profit per unit, finance penetration and add-ons.
• Complete paperwork accurately and provide sales activity reports.
• Collect customer contact and vehicle data to maximise the customer database while adhering to FCA obligations.

Skills

Sales leadership

Target achievement

Automotive knowledge

Deal closing

Job description

We are currently recruiting for a Sales Manager to join the management team at our Toyota Dealership in Stratford-upon-Avon.

The hours of work are between 8.30am to 6pm Monday to Saturday, with a day off in the week and working Sundays on a rota basis (weekend off per month).

Benefits include the use of a company car and an OTE of £68,000

The successful individual will possess a positive, hands‑on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.

Role and Responsibilities

• You will build trust, communicate effectively and exceed our customer’s expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
• To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.
• By driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add‑on products, to ensure budgetary sales / profit forecasts are achieved.
• Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.
• Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).

About you

• You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.
• You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.
• You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
• In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• Company Pension
• Wellness ProgrammeSick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then