Showroom Host

Cinch Cars; Derby; On-site; GBP 26,000; Full time

Job summary

Cinch Cars is seeking a Weekday Host for its new store in Derby. The role focuses on customer service excellence, welcoming visitors, and assisting with their needs. Successful candidates will possess strong communication skills and a proactive, enthusiastic approach to retail.

Benefits

Employee discount on cinch cars

Access to Constellation Hub for discounts

Opportunities for tickets to events

Company Pension Scheme

Employee Assistance Programme

Enhanced maternity and paternity leave

Training courses available

Free flu vaccinations

Qualifications

• Excellent communication skills essential for welcoming customers.
• Customer-centric approach and enthusiasm in service delivery.

Responsibilities

• Welcome customers professionally and establish their needs.
• Maintain cleanliness and tidiness of showroom areas.
• Provide refreshments to customers and assist their comfort.

Skills

Communication Skills

Customer-Centric Approach

Professionalism

Interpersonal Skills

Organizational Skills

Multi-tasking Ability

Job description

We're cinch. Our mission is simple – remove the faff from buying and owning cars, giving customers more choice, with more ease. We’re putting drivers first and we’ve ripped up the rule book to make sure that happens.

We’re a customer-first business with huge ambition. Already the UK’s largest online used car retailer, we’re expanding our customer offering with an exciting roadmap of online and physical retail solutions.

For customers who want to try before they buy, cinch Stores offer a faff-free environment to test drive, buy and drive away a cinch car on the same day.

Visitors to our stores can also choose from over 7,000 cars available on our website and app – the same choice as customers browsing and buying online from home. Customers can have their car delivered to their home, or pick it up from a local collection centre or in-store.
Oh, and did we mention that all our cars come with a 14-day money back guarantee and a free 90-day warranty? cinch is part of the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace.

That means we’re part of a family including WeBuyAnyCar.com, BCA and Marshall Motor Group. We like to keep good company.

Job title:

Weekday Host

Hours:

Monday – Friday 09:00 – 18:00

Location:

Derby cinch store

Salary:

£26,000 per annum

Purpose of the role:

As a Showroom Host, you will welcome every customer to our brand new state-of-the-art cinch store in Central Derby, establishing their needs before directing them to the most appropriate member of staff, ensuring that all customers are well attended to at the dealership. You will be committed to providing excellent customer service in line with the company’s high standards and carry out professional work with enthusiasm and energy!

Key responsibilities:

• Ensuring all guests consistently receive a professional and courteous welcome.
• Caring for and providing refreshments to customers and visitors who are waiting for another member of the team.
• Assist as necessary to maximise the customers’ comfort while they are on site.
• Ensure cleanliness and tidiness of customer-facing and other areas to maintain the desired image of the dealership.
• Maintain a basic knowledge of the products and services to answer basic sales and service enquiries from customers.

Skills Required:

• Excellent communication skills
• A customer-centric approach
• Always striving to deliver service above customer expectations.
• A passionate, enthusiastic, proactive, professional approach!
• Excellent interpersonal skills.
• Organised with the ability to multi-task
• Confident to work within a team but also on individual tasks

Why cinch?

• Employee discount on cinch cars
• Access to Constellation Hub offering discounts, cash-back and top-up cards
• Opportunities to win tickets to cinch-sponsored sport and music events
• Company Pension Scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Training courses and apprenticeships available
• Free flu vaccinations

If you're looking for a career path that has great teamwork, training, rewards, long-term scope and is going places – apply now!

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant. If you haven't heard from us in two weeks, please assume you have been unsuccessful.