Showroom Host

Lookers Motor Group Limited; Belfast; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking a Showroom Host to provide exceptional customer service and create a welcoming environment. This role is vital as the first point of contact for customers, ensuring their experience is world-class. Ideal candidates will be warm, empathetic, and enthusiastic, with strong communication skills and a keen eye for detail. Join a dynamic team that values hard work and offers an industry-leading benefits package, including enhanced holidays and critical illness cover. If you are passionate about delivering top-notch customer experiences, this opportunity is perfect for you.

Benefits

Enhanced holidays that increase with service

Eligibility to join car schemes

Critical illness cover after 2 years

Life Assurance

Free access to Smart Health support

Enhanced paid maternity, paternity, and adoption leave

Potential for a company car

Additional earning potential through commission or bonus

Qualifications

• Experience in a customer-facing role is essential.
• Strong organizational skills and attention to detail are important.

Responsibilities

• Be the first point of contact for customers and ensure a tidy showroom.
• Assist with administrative duties and maintain professionalism.

Skills

Excellent communication skills

Customer service

Organizational skills

Attention to detail

Professionalism

Job description

OTE

Overview

Showroom Host

Charles Hurst Belfast Vauxhall

£11.44 per hour

Monday - Friday 08:30 - 17:00, Saturday on a Rota basis

At Lookers Charles Hurst Vauxhall, we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host, you will be our customers' first point of contact and are crucial in providing Charles Hurst a world-class experience.

Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first-class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

Responsibilities

1. Being the first point of contact for our customers.
2. Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of.
3. Contributing to a happy, positive working and team environment.
4. Assisting with general administrative duties in the dealership with accuracy and attention to detail.
5. Customer-facing role with requirements to work over the phone and via email too.
6. Always maintain the highest levels of professionalism.

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength, and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organizational skills and an eye for detail is also important.

About Us

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognize the hard work, flexibility, and commitment of our people, so we offer an industry-leading benefits package. This includes competitive basic salaries plus:

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity, and adoption leave
• For some roles, a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So, what are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving license check.