Showroom Host

Charles Hurst Group; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a warm and enthusiastic Showroom Host to join their dynamic team in Belfast. This role is pivotal as the first point of contact for customers, ensuring a welcoming and tidy showroom while delivering exceptional customer service. The ideal candidate will possess excellent communication skills and a friendly demeanor, contributing to a positive team environment. With a commitment to high standards and a passion for customer satisfaction, this position offers a fantastic opportunity to thrive in a supportive workplace that values your contributions and fosters career development.

Benefits

Enhanced Holidays

Critical Illness Cover

Life Assurance

Smart Health Support

Enhanced Paid Maternity Leave

Company Car for Some Roles

Commission or Bonus Opportunities

Qualifications

• Ability to maintain high standards and keep the showroom tidy.
• Strong communication skills with confidence and assertiveness.

Responsibilities

• First point of contact for customers, ensuring a welcoming environment.
• Assisting with administrative duties and maintaining professionalism.

Skills

Communication Skills

Customer Service

Organizational Skills

Professionalism

Job description

Overview

Showroom Host
Charles Hurst Belfast Vauxhall
£11.44 per hour
Monday - Friday 08:30 - 17:00, Saturday on a Rota basis

At Lookers Charles Hurst Vauxhall, we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host, you will be our customers' first point of contact and are crucial in providing Charles Hurst a world-class experience. Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first-class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

Responsibilities

1. Being the first point of contact for our customers.
2. Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of.
3. Contributing to a happy, positive working and team environment.
4. Assisting with general administrative duties in the dealership with accuracy and attention to detail.
5. Customer facing role with requirements to work over the phone and via email too.
6. Always maintain highest levels of professionalism.

Qualifications

1. You will be someone who has pride in high standards to keep our showroom tidy and always welcoming.
2. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people.
3. You will be warm, empathetic, and friendly and have an approachable and professional manner.
4. Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.

About us: Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people, so we offer an industry-leading benefits package. This includes competitive basic salaries plus; Enhanced holidays that increase with service, Eligibility to join one of our car schemes, Critical illness cover after 2 years and Life Assurance, Smart Health - free access to support 24 hours a day, 365 days a year, Enhanced paid maternity, paternity and adoption leave, and for some roles, a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards.

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.