Showroom Host

Steven Eagell Limited; Ashford; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Birthday off

Long service awards

Maternity/Paternity

Car benefit

Sales incentives

Training provided

Company pension

Death in service

Perk Box discounts

Medical cover

Job summary

Steven Eagell Limited is seeking a Showroom Host to be the first point of contact for customers in its showroom. You will welcome visitors, handle inquiries and contribute to delivering an exceptional customer experience.

In a fast-paced environment, you will present a professional image, use IT systems to assist customers and work as part of a team. A full UK driving licence is required.

Qualifications

• Good general education (GCSE English & Maths preferred).
• Some customer service or similar experience is beneficial.
• Full, clean UK driving licence.

Responsibilities

• Welcome customers to the showroom and answer inquiries.
• Provide a seamless service in a fast-paced environment.
• Help set the benchmark for the customer experience.

Skills

Customer service

IT systems

Education

GCSE English & Maths

Job description

Salary: £12.71 per hourContract: Permanent Full TimeAbout Steven EagellAs an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.Your Responsibilities as a Showroom Host:As a Showroom Host, you are a central member of the team and a first point of contact for our customers.Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect.Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for the Steven Eagell Group.You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment.What we are looking for in a Showroom Host:Friendly, approachable and confident communicating with customersEnjoy meeting new people and working as part of a teamOrganised, professional and comfortable using IT systemsProactive, helpful and motivated to deliver great customer serviceInterested in building a long-term career in the automotive industryExperience & RequirementsGood general education (GCSE English & Maths preferred)Some customer service or similar experience is beneficialFull, clean UK driving licenceWhat we offer you:25 days annual leave + Bank Holidays and your Birthday OffLong Service Awards / Colleague RecognitionEnhanced Maternity / Paternity at qualifying service lengthCar Benefit Scheme after successful completion of a probation periodSales IncentivesComprehensive training providedCompany pension schemeDeath in ServiceAccess to high street discounts through Perk BoxIn-house, manufacturer & professional qualificationsStaff referral schemeAccess to medical cover through Simply HealthIf you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.