Showroom Assistant

JR United Kingdom; Middlesbrough; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading franchisee in the Kutchenhaus network seeks a full-time Showroom Assistant in Middlesbrough. In this role, you will support showroom operations and deliver exceptional customer service, ensuring a welcoming experience for clients. Ideal candidates will have retail or hospitality experience, strong communication skills, and a keen interest in kitchen design.

Benefits

Competitive salary

Supportive colleagues

Growth opportunities in kitchen/interiors design

Qualifications

• Experience in retail, hospitality, or showroom environments preferred.
• Polished communication skills; friendly and proactive.
• Strong admin skills including appointment management.

Responsibilities

• Support daily running of showroom and provide exceptional service.
• Manage consultations and follow-up bookings.
• Assist with client presentation packs and maintain product knowledge.

Skills

Customer service

Communication

Administrative ability

Interest in kitchens

Job description

An exciting opportunity has arisen to join one of the most successful franchisees in the Kutchenhaus network as we continue our ambitious expansion. We are looking for a full-time Showroom Assistant to become part of our friendly, design-led team at Kutchenhaus York.

As a growing business with a reputation for delivering beautiful, bespoke German kitchens and home furniture, we pride ourselves on offering exceptional service and a welcoming experience to every client.

What You’ll Be Doing

As a Showroom Assistant, you will support the daily running of our high-end showroom and provide exceptional front-line customer service. Your responsibilities will include:

• Greeting walk-in clients and scheduled appointments with a professional and friendly demeanour.
• Qualifying customer enquiries before passing them to the design/sales team.
• Managing the showroom diary and booking consultations and follow-ups.
• Answering phones, managing emails, and providing administrative support.
• Keeping displays clean, organized, and presentation-ready.
• Assisting with client presentation packs, brochures, and sample preparation.
• Maintaining product knowledge and learning about German kitchen design features.
• Supporting designers, project coordinators, and installation teams when needed.

What We’re Looking For

Essential Experience & Skills

• Customer service experience in retail, hospitality, or showroom environments (luxury or design-focused preferred).
• Confident and polished communication skills; friendly, proactive, and client-focused.
• Strong administrative ability, including appointment management and CRM use.
• Interest in kitchens, interiors, or home design - with willingness to learn product knowledge.
• Reliable, flexible, and calm under pressure; team player with initiative.

Desirable Experience

• Experience in kitchen/interiors retail or showroom roles.
• Support experience with sales/design teams or project coordination.
• Exposure to kitchen design software or luxury home products.
• Long-term interest in interior design or career growth in kitchen design.

What’s in It for You?

• Competitive salary between £20,000 – £24,000 depending on experience.
• Be part of a respected, top-performing franchise within the Kutchenhaus network.
• Work in a beautiful, design-led environment with supportive colleagues.
• Real opportunity to grow your knowledge and career within kitchen/interiors design.

Working Hours

• Full-time – 5 days per week
• Includes weekend work

Please note: We can only accept applications from candidates currently based in the UK.