Showroom Assistant

Perfect Placement; City of Westminster; On-site; GBP 25,000 - 42,000; Full time

Job summary

A prestigious luxury retailer is seeking a Luxury Retail Assistant in Mayfair, London. The ideal candidate will provide exceptional customer service and support sales and marketing activities, embodying the luxury brand's image. Previous experience in luxury retail and strong communication skills are essential. The role offers a competitive salary and the opportunity for career development while working with VIP clients in an exclusive environment.

Benefits

22 days holiday plus bank holidays

Exposure to VIP clients

Opportunities for growth and development

Qualifications

• Experience in luxury retail environments, such as high-end department stores.
• Professional appearance and excellent communication skills.
• Proficiency in Microsoft Excel and experience with CRM systems.
• Ability to meet sales KPIs and maintain customer service standards.

Responsibilities

• Provide exceptional customer service as the first point of contact.
• Assist with sales of branded merchandise.
• Manage CRM systems effectively, maintaining customer records.
• Support event coordination and prepare for VIP visits.

Skills

Luxury retail experience

Excellent communication skills

Proficiency in Microsoft Excel

Strong organizational abilities

Job description

Luxury Retail Assistant / Showroom Hostrequired in Mayfair, Central London

• Salary : £25,000 basic per annum
• On Target Earnings (OTE) : £42,000
• Working Hours : Monday to Friday, 9 : 00 AM – 6 : 00 PM (with some flexibility required for VIP trade shows)

About the Role

Our client a Luxury Retailer in the heart of Mayfair, London is currently seeking a polished and proactive Front of House / Product Specialist to join the prestigious retail team Mayfair in a Car Showroom setting. This high‑profile role is ideal for an individual with a background in luxury retail or with strong administrative skills, who thrives in a professional, customer‑focused environment. You will be the first point of contact for discerning clients and visitors, providing a seamless, welcoming experience while supporting sales and marketing activities.

Key Responsibilities as a Showroom Assistant

• Deliver exceptional customer service as the first point of contact in the showroom, capturing the essence of our client’s luxury brand.
• Assist with sales of branded accessories, including bags, umbrellas, and other merchandise, meeting set sales KPIs.
• Manage CRM systems efficiently, ensuring customer records and interactions are accurately maintained.
• Support event coordination and marketing initiatives, preparing for VIP visits and trade shows.
• Admin duties including email correspondence, appointments scheduling, and basic data entry with Excel and Outlook.
• Represent the client’s luxury automotive brand professionally, embodying the image and standards expected of a luxury dealership.

Must-Have Skills & Experience of the Showroom Assistant

• Previous experience in luxury retail environments (e.g., high‑end department stores like Harrods) or roles with strong administrative responsibilities.
• Well‑presented, confident, and professional appearance.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Excel and Outlook; comfortable handling customer databases and CRM systems.
• Ability to handle sales KPIs confidently and maintain high standards of customer service.

Preferred Qualities of the Showroom Assistant

• Energetic and personable
• Strong organisational and multitasking abilities.
• A keen eye for detail, with the ability to manage multiple tasks efficiently.
• Discretion and the ability to represent a luxury brand with decorum.

Non‑Negotiable Requirements of the Showroom Assistant

• Demonstrable admin skills with Excel and Outlook.
• Impeccable presentation and professionalism.
• Immediate availability for an urgent start.

Benefits & Career Development for the Showroom Assistant

• Opportunity to work with one of the most prestigious luxury brands in the automotive industry.
• 22 days holiday plus bank holidays.
• Exposure to VIP clients and exclusive events.
• A conduit for networking within the luxury retail and automotive markets.
• A stepping stone into a career with a globally recognized luxury brand, with opportunities for growth and development.

Why Join Our Client?

This is a rare opportunity to work in Mayfair’s high‑end retail landscape. We value candidates who are not only well‑presented but also intelligent and capable, capable of balancing multiple priorities in a fast‑paced environment. If you are passionate about delivering world‑class customer service and thrive in a luxury setting, this role offers a unique platform to develop your career.

Note : Driver’s license is not required for this role.

If you are interested in hearing more about this Showroom Assistant job in the Mayfair area, please contact Liam Buffenbarger at Perfect Placement Today!

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don’t settle for just any Motor Trade job – let us help you find the one to take the first step towards your dream Motor Trade career.