Short Term Services Support Worker

Transformation Unit; England; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Uniform provided

Mileage allowance

Shift enhancements for evenings and 1/

Job summary

Torbay and South Devon NHS Foundation Trust is recruiting a Short Term Services Support Worker for a part-time 36 hours per week permanent contract. The role focuses on providing care and support to people in the community, with a need to maximise independence and deliver high-quality care, including end of life care where required.

The post involves working across Torbay and South Devon, liaising with intermediate care teams and other partners.

Qualifications

• Experience of personal care and/or clinical procedures to NVQ2 level qualification or equivalent knowledge.
• Basic IT Skills – Microsoft Word, Outlook, Excel.
• NVQ3 or QCF or Diploma Level 3 in Health & Social Care.
• Basic Food Hygiene Certificate (where relevant).

Responsibilities

• Assist and promote independent social and living skills including mobility, personal care and prompting.
• Therapeutic moving and handling skills with equipment.
• Follow goal plans and evaluate interventions to participate in reablement.
• Provide support to service users with personal, domestic and clinical needs as per care plan.
• Travel within the Bay to carry out duties; full driving licence and vehicle recommended.

Skills

Flexibility

Driving licence

Communication skills

Education

NVQ3 or QCF or Diploma Level 3 in Health & Social Care

NVQ Level 3 in Health & Social Care

Basic IT Skills

Job description

Main area Support Worker Grade NHS AfC: Band 3 Contract Permanent: 7 day service Hours

• Part time
• Flexible working

36 hours per week (Shift patterns are 08:00-14:00 and 16:00-22:00 including bank holidays and weekends) Job ref 388-8136819-FC&I

Employer Torbay and South Devon NHS Foundation Trust Employer type NHS Site Various community sites across Torbay and South Devon Town Torbay and South Devon Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 25/09/2026 23:59

Short Term Services Support Worker

NHS AfC: Band 3

Job overview

Our short-term services are recruiting for a Support Worker to join our team on a part-time (36 hrs) permanent contract were you will provide care and support to people in the community with a focus on maximising independence, and delivering a high standard of care to a variety of people, this can also include end of life care.

Following a period of acute ill health or hospitalisation, you will undertake short term care as defined in care & short term service plans or delegated task from Therapist/Nurses, and contribute to the assessment process and ongoing monitoring and review of peoples goals and reporting any changes to a persons medical condition.

This is an exciting development of services to help prevent avoidable hospital admissions working alongside intermediate care teams and other community teams.

Main duties of the job

You will be working as part of a team, this will include lone working within the community.

You will be working across Torbay and South Devon to provide integrated health and social care. Working closely with other organisations.

Provide support to service users with personal care, domestic care, social needs and clinical needs in accordance with the care plan, and within the limits of own competencies and responsibilities

• To observe and evaluate the service users response to the care plan and communicate changes in need and/or circumstances to the appropriate member of the service in a timely manner
• Provide a flexible service which will include shift patterns between 0800 hrs and 2200 hrs, 7 days a week
• Provide reports on service users using the service IT system , while complying with the Trust Policies and Procedures
• Contribute to a safe working environment for self and others and report situations on accordingly in line with Trust Policies and Procedures and other partner organisations
• Undertake training relevant to the post and in line with personal development and review
• During times of reduced work to provide support to other teams linked with the service
• At our service, we pride ourselves on delivering high-quality care with a supportive and flexible working environment. We operate 7 days a week, from 8am-2pm and 4pm-10pm, providing flexibility and variety in your working schedule.
• Our flexible and supportive team culture promotes a healthy work/life balance, meaning your package with us includes far more than just your pay.
• Ability to travel efficiently around the Bay is important in order to carry out your duties (e.g. Full driving licence and vehicle).

Training and Benefits:

• You’ll receive full training in short-term services along with a provided uniform.
• Each shift is paid in full, regardless of direct contact time, and travel time is paid at your full hourly rate with a generous mileage allowance. We also offer shift enhancements for evenings, weekends, and bank holidays.

Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.

A Great Place to Live and Work:

• Located inTorbay and South Devon, our team benefits from the area’s stunning mix of coastline and moorland — making it a fantastic place to live, work, and unwind.

For further information or an informal discussion, please contact Lindsey Lovell, Service Manager on 07792 576490

Please note: A bility to travel efficiently around the Bay is important in order to carry out your duties (e.g. Full driving licence and vehicle).

Detailed job description and main responsibilities

• Assist and promote independent social and living skills including the provision of a range of tasks, for example: involving assistance with mobility, personal care, bathing, dressing/undressing; continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies
• Therapeutic moving and handling skills – often with the need for prolonged physical effort. Will include frequent use of wide range of moving & handling equipment
• To undertake specific clinical tasks as delegated once undertaken relevant training and deemed competent. These will include baseline observations and investigations, simple wound care and like for like dressings management. To be able to recognise deteriorating physical health, use clinical/physiological observations to assist in assessment and elevate using early warning score and SBAR as required
• To be able to follow goal plans and use observational skills to evaluate and modify interventions in order to participate in the reablement of people, engaging them as an active part of the process
• To be able to fit and adjust community equipment to people and their environment
• Teach people the correct use of specialist equipment
• To feedback to team or clinical leads any outcomes, concerns, progress, deterioration with regard to the achievement of the set goals
• To form professional relationships with people and communicate effectively with them, as well as with team members, families, carers and others. This will involve using a range of communication skills and the ability to manage any barriers to effective communication
• To ensure that patients, relatives, carers and professionals are kept fully informed of progress following intervention. Due to the diverse and complex nature of the caseload, this requires the ability to communicate complex information to meet a range of levels in understanding, and to overcome such barriers as, e.g. hearing loss, cognitive impairment, dysphasia, pain, fear, social and cultural differences
• To contribute towards ensuring a safe working environment for self and others and report on situation of potential risk, working with local policies and procedures
• Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff. To seek advice and supervision from Team or Clinical Lead as necessary to ensure appropriate patient management and care
• To be aware of, and act upon, local health and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients or other staff

Full vacancy details can be found on the attached Job Description and Person Specification.Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person specification

Qualifications and training

• Experience of personal care and/or clinical procedures, to NVQ2 level qualification OR equivalent knowledge
• Basic IT Skills – Microsoft Word, Outlook, Excel
• NVQ3 or QCF or Diploma Level 3 in Health & Social Care
• Basic Food Hygiene Certificate

Knowledge and experience

• Able to demonstrate a good level of literacy, numeracy, verbal and written skills, including record keeping skills
• Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
• Excellent Interpersonal and communication skills
• Able to communicate with individuals of varying levels of understanding
• Ability to assist service users in the activities of daily living whilst promoting independence
• Knowledge/understanding of equipment used to promote independence.
• Ability to carry out safe practice when moving and handling users and equipment.
• Understanding of relevant health and safety legislation for moving and handling

Specific Skills

• Experience of working in a caring environment
• Able to demonstrate an understanding of the rights of the Service User
• Able to demonstrate a commitment to working with older adults
• Able to demonstrate an understanding of health and safety and safeguarding issues
• Experience of working in community setting and lone working
• Previous experience of working in a multidisciplinary team
• Experience of updating service users’ plans
• Experience of working within and applying safeguarding adults’ procedures
• Experience of working with a rehabilitation ethos
• Experience of working with people at end of life

Requirements due to work environment/conditions

• Ability to work flexibly including unsocial hours and shift patterns including weekends and Bank Holidays
• Have full UK driving licence and access to a vehicle

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION

• We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
• Please read the job description carefully and tailor your application to reflect the requirements of the role.
• Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
• Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
• Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
• If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
• It is your responsibility to ensure the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.