Shopping Centre Operations Manager

JR United Kingdom; Liverpool; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading UK shopping centre is seeking an Operations Manager to oversee daily operations at a flagship retail destination in Liverpool. The ideal candidate will have strong facilities management experience, focusing on operational efficiency, safety compliance, and communication with stakeholders. This role offers opportunities for career progression within a high-performing management team.

Qualifications

• Experienced in facilities or operations management in retail or commercial settings.
• Strong background in managing safety and compliance standards.
• Hands-on leader with excellent communication and organisational skills.

Responsibilities

• Oversee day-to-day operations at a major shopping centre.
• Lead service delivery and maintenance operations.
• Build strong tenant relationships and ensure compliance excellence.

Skills

Operations Management

Contractor Management

Compliance

Budget Management

Leadership

Organisational Skills

Education

IOSH/NEBOSH Certification

Job description

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Client:

Location:

liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations.

If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step.

What’s in it for you?

Take the reins on all operational activity for a major shopping centre

Lead service delivery, maintenance, H&S, and supplier performance

Build strong tenant relationships and support seamless centre operations

Play a vital role in maintaining asset value and compliance excellence

Be part of a high-performing management team with real progression opportunity

Who we’re looking for..

A facilities or operations management professional from retail, commercial, or multi-let property

Strong experience managing contractors, H&S, compliance, and PPM programmes

Confident handling budgets, invoicing, and supplier contracts

A hands-on leader with excellent organisational and reporting skills

Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset

? Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk.

? Interested or know someone who might be? Get in touch at [emailprotected] or apply directly to this listing.