Shopper Marketing Manager

JACOBS DOUWE EGBERTS; Taplow; On-site; GBP 45,000 - 65,000; Full time

Job summary

Jacobs Douwe Egberts (JDE) is seeking a commercially minded Shopper Marketing Manager to lead insight-led activation across UK grocery partners. You will translate brand ambitions and shopper insights into activation plans that drive category growth and commercial success.

You’ll collaborate with Sales, Brand, Category and external partners to deliver in-store and online campaigns, manage budgets, and drive ROI across major retailers.

Qualifications

• Experience in Shopper Marketing, Customer Marketing, Category Management, Sales or related FMCG function.
• Proven success developing and delivering retailer-specific activation plans.
• Strong understanding of retail media and omnichannel shopper activation.

Responsibilities

• Lead activation plans across priority grocery customers with a category-first mindset.
• Develop customer-specific plans aligning brand strategy with retailer objectives.
• Deliver retail media, omnichannel activation, in-store execution and customer campaigns.
• Collaborate with Sales, Brand, Category and RGM teams to build integrated customer plans.
• Manage agency partners to ensure execution excellence and ROI tracking.
• Evaluate campaign effectiveness and sales impact to optimise future activity.

Skills

Shopper Marketing

Category Management

Stakeholder Management

Budget Management

Data-driven decisions

Tools

Retail media platforms

AI-enabled tools

Job description

As Shopper Marketing Manager, you'll lead the development and execution of insight-led shopper marketing strategies across key grocery customers. You'll be responsible for translating brand ambitions, shopper insights and customer objectives into compelling activation plans that drive conversion, category growth and commercial success. This role sits at the heart of the business, working closely with Sales, Brand, Category, Revenue Growth Management and external agency partners to create best-in-class shopper experiences both in-store and online.

What You'll Be Doing

• Lead shopper marketing activation plans across priority grocery customers with a category-first mindset.
• Develop customer-specific plans that align brand strategy, category opportunities and retailer objectives.
• Deliver best-in-class retail media, omnichannel activation, in-store execution and customer campaigns.
• Partner with Sales, Brand, Category and Revenue Growth Management teams to develop integrated customer plans.
• Collaborate with retailer media teams and commercial contacts to build strong partnerships and unlock growth opportunities.
• Lead activation planning for innovation launches, seasonal campaigns and strategic business priorities.
• Manage agency partners to ensure exceptional execution and continuous improvement.
• Evaluate campaign effectiveness, shopper engagement, ROI and sales performance, using insights to optimise future activity.
• Manage activation budgets, forecasting and investment tracking.
• Champion shopper-centric thinking across the organisation.
• Lead annual customer planning events and cross-functional workshops.
• Coach and support junior team members and project teams where applicable., Delivery of shopper marketing initiatives that drive commercial growth.
• Category and brand performance across key customers.
• Successful innovation and strategic campaign launches.
• Campaign effectiveness, sales uplift and return on investment.
• Retailer satisfaction and quality of customer partnerships.
• Executional excellence across all shopper touchpoints.
• Effective management of budgets and investment.

We're looking for a commercially minded, highly collaborative FMCG professional who knows how to turn insight into action and deliver measurable results.

You’ll ideally bring:

• Experience in Shopper Marketing, Customer Marketing, Category Management, Sales or a related commercial FMCG function.
• Proven success developing and delivering retailer-specific activation plans.
• Experience working with major UK grocery retailers.
• Strong understanding of retail media and omnichannel shopper activation.
• Excellent stakeholder management and influencing capabilities.
• Strong commercial acumen and budget management experience.
• Ability to analyse performance data and translate insights into actionable recommendations.
• Excellent communication, presentation and storytelling skills.
• A proactive mindset with the ability to manage multiple priorities in a fast-paced environment.
• Confidence using data, technology and AI-enabled tools to improve effectiveness and decision-making., Are you passionate about turning shopper insight into commercial growth? Do you thrive on building winning customer partnerships, leading innovative retail activations, and influencing business strategy?

At JDE, we believe great ideas can come from anywhere. We foster a high-performance culture where people are empowered to take ownership, challenge the status quo, and deliver outstanding results.

Joining JDE means:

• Working with iconic coffee and tea brands loved by consumers around the world.
• Being part of a collaborative, fast-paced and ambitious FMCG business.
• Having the autonomy to influence strategy as well as execution.
• Building strong partnerships with some of the UK's leading grocery retailers.
• Gaining exposure to senior stakeholders across Commercial, Marketing, Category and Leadership teams.
• Supporting exciting innovation launches and growth initiatives.
• Developing your career within a truly global organisation., At JDE, we're looking for an exceptional Shopper Marketing Manager to join our UK team and drive impactful shopper strategies across some of the UK's most important grocery retail customers.

This is an exciting opportunity to join the world's leading pure-play coffee and tea company, home to some of the most loved brands enjoyed by millions of consumers every day. As part of a global business that combines the scale of an FMCG leader with an entrepreneurial culture, you'll have the opportunity to shape shopper experiences, influence category growth, and make a tangible impact on business performance. Whether you're currently working in Shopper Marketing, Customer Marketing, Category Management, or a Commercial role within FMCG, this role offers the chance to broaden your influence, increase your ownership, and accelerate your career.

JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs.