Shopify Enterprise Solutions Architect

Shopify Inc.; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Job summary

Shopify Inc. is seeking a Solutions Architect for the Professional Services Team to lead enterprise engagements across commerce architecture, integrations, and platform strategy.

You will educate merchants on Shopify capabilities, design scalable technical approaches, and guide teams through discovery, solution design, and project execution while maintaining delivery outcomes. This senior role requires strong communication, cross-functional collaboration, and the ability to operate in ambiguity

Qualifications

• Strong understanding of Shopify’s admin, settings, customization model, first party apps, platform primitives, and API integrations.
• Functional in at least one programming language, with enough technical fluency to evaluate integration approaches and review implementation patterns.
• Experience advising on ecommerce architecture, including storefronts, product and collection modeling, checkout flows, customer accounts, payments, subscriptions, and workflows.
• Strong understanding of working with APIs including REST and GraphQL queries, mutations, and objects.
• Ability to understand and reason through complex merchant ecosystems, including ERPs, OMS, WMS, PSPs, subscription platforms, loyalty systems, tax providers, middleware, and custom applications.
• Experience with ecommerce website development, including product and collections pages, checkout flows, navigation menus, and ecommerce funnel optimization.
• Strong technical aptitude and a consistent record of driving complex work to clear outcomes.
• Ability to operate effectively in ambiguity, simplify or translate technical complexity, and turn unclear merchant needs into actionable solution paths.
• Superior verbal, presentation, and written communication skills.
• Ability to thrive in a rapidly changing environment.
• Passion for continuous learning and building a deep Shopify platform and ecommerce expertise.

Responsibilities

• Manage a portfolio of 5-10 enterprise projects with varying levels of complexity and urgency.
• Act as an expert generalist across the Shopify platform and ecosystem including Storefronts, Retail/POS, B2B, Payments, partner and app ecosystem, APIs, checkout extensibility and broader commerce architecture.
• Lead technical discovery with merchants and partners to understand business goals, operational requirements, integration needs, constraints, and success criteria.
• Consult with merchants on novel and complex shop functionality and business system integrations.
• Identify when merchant requirements require deeper paid consultation, Professional Services support, partner involvement or Product/Engineering alignment.
• Combine deep platform knowledge with strong discovery skills - asking sharp questions to scope technical paths, surface risks and dependencies, and help merchants make practical decisions.
• Work with the merchants’ development, technical, and operational teams to help design solutions for them on the platform. While you will not be responsible for building or implementing the solution, you will be acting as a trusted advisor and expert generalist during their build.
• Partner cross-functionally with a number of teams within Shopify including Operations, Production Engineering, Solutions Engineering, Sales, Customer Success, Risk & Legal, Product teams, and many more.
• Maintain a results-oriented mindset, focusing on impactful merchant outcomes, technical clarity, and practical execution, over process.
• Prioritize ruthlessly and manage your time effectively across multiple active enterprise engagements in a dynamic environment.

Skills

Shopify platform knowledge

Programming fluency

Ecommerce architecture

REST & GraphQL

ERP/OMS/WMS/PSP ecosystems

Web commerce development

Technical delivery

Ambiguity handling

Communication skills

Adaptability

Continuous learning

Job description

Shopify Inc. is seeking a Solutions Architect for the Professional Services Team to lead enterprise engagements across commerce architecture, integrations, and platform strategy.

You will educate merchants on Shopify capabilities, design scalable technical approaches, and guide teams through discovery, solution design, and project execution while maintaining delivery outcomes. This senior role requires strong communication, cross-functional collaboration, and the ability to operate in ambiguity