Shop Supervisor

TN United Kingdom; Chipping Barnet; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player in the food retail sector is seeking passionate individuals to join their team as Shop Supervisors. This role offers the chance to lead a team in delivering exceptional customer service while preparing fresh food products. With a focus on quality and customer satisfaction, you will be responsible for managing daily operations, ensuring food safety standards, and driving sales. The company values its employees, offering competitive pay, flexible hours, and a range of benefits including meal discounts and a comprehensive training program. If you love food and enjoy working in a dynamic environment, this opportunity is perfect for you.

Benefits

Free meal provided every shift

50% off all other food

Enrolment in the company pension scheme

Holiday entitlement of 28 days

Paid day off for your birthday

Staff incentives and bonus schemes

Excellent training and career progression

Discounts at nearly 1000 retailers

Wellbeing Centre and 24/7 support helpline

Qualifications

• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential.

Responsibilities

• Greet customers and create an inviting atmosphere.
• Assist the Shop Manager with daily operations and supervising the team.
• Drive sales and minimize wastage.

Skills

Customer Service

Team Management

Food Safety Standards

Stock Management

Education

High School Diploma

Food Safety Certification

Job description

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Wenzel’s was established in 1975 and has since become a favourite for locals in North West London, Beds, Bucks, Essex, and Hertfordshire areas.

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Wenzel’s the Bakers Shop Supervisor role:

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ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices and providing outstanding customer service. We currently have over 100 shops and are expanding our brand by opening more retail shops. We are looking for passionate individuals with a love for food and customer service to join our team. There is an exciting opportunity to become one of our Shop Supervisors.

What we offer:

• Free meal provided every shift and 50% off all other food.
• Enrolment in the company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• A paid day off for your birthday.
• Staff incentives including competitions and bonus schemes.
• Excellent training, including apprenticeship opportunities and career progression programs.
• Discounts at nearly 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and more through our employee benefit scheme.
• A Wellbeing Centre and 24/7 employee assistance helpline offering free confidential support.

Pay & Hours:

We offer our Shop Supervisors a rate of £12.71 for a 39-hour week, working over 5 days, Monday to Sunday. We are open to discussing flexible working hours to suit your needs.

Job Role:

As a Supervisor, you will work alongside our team preparing fresh ingredients and producing sandwiches, baguettes, and other food products according to company standards, while providing excellent customer service. You will be trained to Wenzel’s standards and have opportunities for progression.

You will assist the Shop Manager with daily operations, supervising the team, increasing sales, controlling costs, and building customer loyalty.

KEY RESPONSIBILITIES

• Greet customers and create an inviting atmosphere.
• Receive and check daily deliveries.
• Manage stock and produce.
• Maintain excellent product knowledge.
• Prepare food per specifications.
• Ensure food and produce quality control.
• Uphold hygiene, cleanliness, and food safety standards.
• Work efficiently within a team.
• Handle cash and operate tills.
• Open or close the shop as needed.
• Manage shifts at various times during the week.
• Drive sales and minimize wastage.
• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential; training will be provided.

Next Steps:

If you believe you're a good fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the instructions.

Wenzel’s is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion, marital status, or pregnancy and maternity.