Shop Manager -Hereford

Career Choices Dewis Gyrfa Ltd; Hereford; On-site; GBP 26,000 - 27,000; Full time

Job summary

Career Choices Dewis Gyrfa Ltd is seeking a Shop Manager for a Hereford Christmas season role. You will lead the shop team, manage daily operations and ensure excellent customer service while driving sales for charitable causes.

The position offers full-time and part-time hours during October to December 2026, with a hands-on, independent role and opportunities to engage with the local community and events. This is a temporary seasonal opportunity for an experienced retail professional.

Qualifications

• Experience in a customer-facing or retail environment.
• Strong organisational and time-management skills.
• Experience leading, managing or supporting a team.
• Excellent communication and customer service skills.
• The ability to work independently and use your own initiative.
• Good commercial awareness and a focus on achieving sales.
• Ability to build positive relationships within the local community.
• Flexible approach to changing needs of a busy seasonal shop.

Responsibilities

• Managing the day-to-day running of the shop.
• Leading, motivating and supporting a team of volunteers.
• Organising volunteer rotas and ensuring shop cover.
• Delivering excellent customer service and maintaining a welcoming shop environment.
• Helping achieve sales targets and maximise income.
• Supporting shop set-up, deliveries, merchandising and stock management.
• Operating EPOS and overseeing cash handling, reconciliation and banking.
• Building positive relationships with volunteers, the venue and Regional Manager.
• Promoting the shop within the local community to increase awareness and footfall.
• Supporting local events, promotional activity and marketing opportunities.
• Ensuring the shop remains well-stocked, attractive and commercially focused.

Skills

Customer service

Team leadership

Organisational skills

Communication

Time management

Retail operations

Cash handling

Volunteer management

Tools

EPOS

Job description

• Hereford | Seasonal Christmas Retail Location: Hereford, HR4 9AA Contract: Temporary
• October to December 2026 Hours: Full-time and part-time available Pay: £12.71 per hour

Our client is looking for an enthusiastic and organised Shop Manager to join their Hereford team for the 2026 Christmas season.

This is a hands-on seasonal retail role where you will help manage the day-to-day running of the shop, lead and support volunteers, deliver excellent customer service and help maximise sales and income for charities and good causes.

About the Role

As Shop Manager, you will play a key role in ensuring the successful operation of the Hereford shop throughout the Christmas trading period.

Your responsibilities will include:

• Managing the day-to-day running of the shop
• Leading, motivating and supporting a team of volunteers
• Organising volunteer rotas and ensuring appropriate shop cover
• Delivering excellent customer service and maintaining a welcoming shop environment
• Helping achieve sales targets and maximise income
• Supporting shop set-up, deliveries, merchandising and stock management
• Operating EPOS and overseeing cash handling, reconciliation and banking
• Building positive relationships with volunteers, the venue and Regional Manager
• Promoting the shop within the local community to increase awareness and footfall
• Supporting local events, promotional activity and marketing opportunities
• Ensuring the shop remains well-stocked, attractive and commercially focused

About You

We are looking for a Shop Manager, Store Manager, Retail Supervisor or experienced retail professional who enjoys working with people and can confidently take responsibility for a busy seasonal shop.

You will ideally have:

• Experience in a customer-facing or retail environment
• Strong organisational and time-management skills
• Experience leading, managing or supporting a team
• Excellent communication and customer service skills
• The confidence to work independently and use your own initiative
• Good commercial awareness and a focus on achieving sales
• The ability to build positive relationships within the local community
• A flexible and positive approach to the changing needs of a busy seasonal shop
• Previous retail management, charity retail or volunteer management experience would be an advantage, but the right attitude, enthusiasm and ability to work with people are equally important.

A Seasonal Role That Makes a Difference

This is a fantastic opportunity to combine retail management and community engagement with the chance to support charities and good causes during the important Christmas trading period.

With full-time and part-time hours available, this temporary Shop Manager role could suit an experienced retail manager, supervisor or customer-focused professional looking for seasonal employment in Hereford.

If you're organised, enthusiastic and enjoy leading people in a busy retail environment, we'd love to hear from you.