Shop Manager -Hereford

C2 Recruitment Ltd; Hereford; On-site; GBP 14,000 - 21,000; Full time

Job summary

C2 Recruitment Ltd in Hereford is seeking a motivated Shop Manager for the 2026 Christmas season. The temporary role covers October to December with both full-time and part-time hours, and a pay rate of £12.71 per hour.

You will manage the shop, lead volunteers and ensure excellent customer service in a busy seasonal environment. You will be responsible for day-to-day operations, stock and cash handling, and promoting charities within the local community.

Qualifications

• Experience in a customer-facing or retail environment.
• Strong organisational and time-management skills.
• Experience leading, managing or supporting a team.
• Excellent communication and customer service skills.
• The confidence to work independently and use your own initiative.
• Good commercial awareness and a focus on achieving sales.
• The ability to build positive relationships within the local community.
• A flexible and positive approach to the changing needs of a busy seasonal shop.

Responsibilities

• Managing the day-to-day running of the shop.
• Leading, motivating and supporting a team of volunteers.
• Organising volunteer rotas and ensuring appropriate shop cover.
• Delivering excellent customer service and maintaining a welcoming shop environment.
• Helping achieve sales targets and maximise income.
• Supporting shop set-up, deliveries, merchandising and stock management.
• Operating EPOS and overseeing cash handling, reconciliation and banking.
• Building positive relationships with volunteers, the venue and Regional Manager.
• Promoting the shop within the local community to increase awareness and footfall.

Skills

Customer-facing experience

Organisational skills

Team leadership

Communication skills

Initiative

Sales focus

Community relations

Flexibility

Job description

Shop Manager - Hereford | Seasonal Christmas Retail

Location: Hereford, HR4 9AA
Contract: Temporary - October to December 2026
Hours: Full-time and part-time available
Pay: £12.71 per hour

Are you an experienced Shop Manager, Store Manager or Retail Supervisor looking for a rewarding temporary retail role this Christmas?

Our client is looking for an enthusiastic and organised Shop Manager to join their Hereford team for the 2026 Christmas season.

This is a hands-on seasonal retail role where you will help manage the day-to-day running of the shop, lead and support volunteers, deliver excellent customer service and help maximise sales and income for charities and good causes.

About the Role

As Shop Manager, you will play a key role in ensuring the successful operation of the Hereford shop throughout the Christmas trading period.

Your responsibilities will include:

• Managing the day-to-day running of the shop
• Leading, motivating and supporting a team of volunteers
• Organising volunteer rotas and ensuring appropriate shop cover
• Delivering excellent customer service and maintaining a welcoming shop environment
• Helping achieve sales targets and maximise income
  • Helping achieve sales targets and maximise income
  • Supporting shop set-up, deliveries, merchandising and stock management
  • Operating EPOS and overseeing cash handling, reconciliation and banking
  • Building positive relationships with volunteers, the venue and Regional Manager
  • Promoting the shop within the local community to increase awareness and footfall
  • Supporting local events, promotional activity and marketing opportunities
  • Ensuring the shop remains well-stocked, attractive and commercially focused

  About You

  We are looking for a Shop Manager, Store Manager, Retail Supervisor or experienced retail professional who enjoys working with people and can confidently take responsibility for a busy seasonal shop.

  You will ideally have:

  • Experience in a customer-facing or retail environment
  • Strong organisational and time-management skills
  • Experience leading, managing or supporting a team
  • Excellent communication and customer service skills
  • The confidence to work independently and use your own initiative
  • Good commercial awareness and a focus on achieving sales
  • The ability to build positive relationships within the local community
  • A flexible and positive approach to the changing needs of a busy seasonal shop

  Previous retail management, charity retail or volunteer management experience would be an advantage, but the right attitude, enthusiasm and ability to work with people are equally important.

  A Seasonal Role That Makes a Difference

  This is a fantastic opportunity to combine retail management and community engagement with the chance to support charities and good causes during the important Christmas trading period.

  With full-time and part-time hours available, this temporary Shop Manager role could suit an experienced retail manager, supervisor or customer-focused professional looking for seasonal employment in Hereford.