Shop Manager - ARCHWAY

Wenzel's the Bakers Ltd.; Greater London; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Free meal

50% food discount

Pension

28 days holiday

Birthday day off

Staff incentives

Training programmes

Employee discounts

Wellbeing centre

24/7 helpline

Job summary

Wenzel’s The Bakers is seeking a dynamic Shop Manager to lead a busy store in Greater London. You will be responsible for day-to-day operations, team leadership, and driving sales while controlling costs.

The role requires at least 2 years in food-to-go or retail experience, with strong communication and coaching abilities. A focus on KPI targets and customer service is essential for success in this fast-paced environment.

Qualifications

• Minimum of 2 years in food-to-go/retail experience.
• Ability to motivate and lead a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and control your own shop, ensuring smooth operations.
• Train and develop team members to a high standard.
• Recruitment and interviewing for your store and division.
• Be the point of contact for local shops during holidays.
• Maintain food production quality and customer service standards.

Skills

Team leadership

Communication

Customer service

Job description

Wenzel’s The Bakers Shop Manager role:

To find out about Wenzel's please follow the link, you can also find us on Instagram, Facebook and Twitter .

What we offer:

• Free meal provided every shift and 50% off all other food.


• Enrolment to company pension scheme


• Holiday entitlement of 28 days including bank holidays.


• Day off for your Birthday - paid day off in addition to your holiday entitlement.


• Staff incentives including competitions and bonus schemes


• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.


• Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more


• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support

Pay & Hours:

We offer a competitive pay of £30,000 to £34,000 depending on experience and a working week is 42 hours over 5 days a week, Monday to Sunday.

About You:

As a Senior Shop Manager for Wenzel's, you will be the spine and structure of your store, will be somebody who has a minimum of 2 years food to go/retail experience, able to motivate and lead a team and be an excellent communicator.

• You will be the one to ensure smooth running of the store to maximize sales and minimize costs whilst reaching your KPI targets.


• Enable to lead, train, develop and motivate a team with a hands-on approach


• Thrive in a fast-paced environment


• Eager for career progression and wants to succeed


• Motivating, inspiring and to be able to lead by example.

As a Shop Manager you will be responsible for:

• Successfully managing and controlling your own shop.


• Training and development of team members to a high level in your own store and local stores when needed.


• Recruitment - Interviewing and hiring for your own store but also for local stores in you division when needed.


• Being the point of contact for local shops when their shop manager is on holiday.


• Food production quality.


• Exceeding shop performance and KPI's - This will include sales, wastage %, Wage ratio, staff retention and average spend.


• Ensure the store is clean, organised and welcoming for customers.


• Monitoring Food safety standards.


• Ensuring high standards of customer service.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT