Assistant Shop Manager

Wenzel's the Bakers Ltd.; Salisbury; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Free meals

Pension

28 days holiday

Birthday day off

Staff discounts

Training and progression

Wellbeing support

Job summary

Wenzel’s the Bakers is seeking an Assistant Shop Manager to lead a friendly team, train colleagues, and run day‑to‑day store operations while delivering excellent customer service and ensuring great quality of fresh sandwiches and products. In this role you’ll supervise shifts, help manage deliveries and stock, and drive sales with a focus on cost control and hygiene.

The position offers a 39‑hour week, £27,000 per year, flexible hours where possible, a company pension, 28 days holiday, birthday

Qualifications

• Experience with team leading or supervising within food service or retail.
• Good communicator with a track record of success in previous roles.
• Able to take responsibility within a fast-paced environment and provide high levels of customer service.

Responsibilities

• Lead and develop the shop team to meet schedules and store objectives.
• Assist the Shop Manager with training, leadership and daily operations.
• Ensure excellent customer service and greet customers.
• Receive and check daily deliveries and manage stock.
• Maintain shop displays and hygiene standards.
• Open/close the shop and run shifts when needed.
• Drive sales and minimise wastage while controlling costs.

Skills

Team leadership

Customer service

Communication skills

Job description

Wenzel’s the Bakers Assistant Manager role:

To find out about Wenzel's please follow the link, You can also find us on Instagram, Facebook and Twitter.

About Us

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Assistant Shop Managers.

WHAT WE OFFER:

• Free meal provided every shift and 50% off all other food.
• Enrolment to Company Pension Scheme
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and bonus schemes
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
• Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support

PAY & HOURS:

We offer a competitive pay of £27,000 per annum, and a working week is 39 hours.

Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

JOB ROLE

As one of our Assistant Shop Managers it is your responsibility to assist the Shop Manager with leading, training and working alongside our hardworking team, preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food.

It is your responsibility to assist the Shop Manager with the day to day running of the store, supervising the team and running the shop at various times during the week when the Manager is off, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. As an Assistant Shop Manager, you will also be responsible for running the shop whilst the manager is on annual leave for up to a period of two weeks.

Key Responsibilities

• Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop
• Assisting the Shop Manager with training, leading and developing the team
• Greeting customers and create an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene and food safety standards.
• The ability to work efficiently within a team
• Cash handling, and till operation, and banking
• Opening or closing the shop when required
• Running shifts at various times during the week and when the manager is on annual leave
• Driving sales and minimising wastage
• Providing great service experiences for your customers
• Working together and assist the Shop Manager with leading and training the team as required
• Achieve consistently high standards

What are we looking for?

• Experience with team leading or supervising within food service or a retail setting.
• A good communicator with a track record of success in previous roles.
• Able to take responsibility within a face paced environment and provide high levels of customer service

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF:WENMGT