Shop Manager

LQQM US COMPANY; Godalming; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a leading charity shop as a Shop Manager in Godalming, where you'll lead a passionate team in delivering exceptional customer service. This full-time position offers a chance to make a difference while growing your career in retail management. Enjoy a competitive salary and a range of benefits.

Benefits

Pension Scheme with DEBRA contributions

Life Assurance

Employee Assistance Programme

Generous Training Budget

20 Days Annual Leave + Bank Holidays

Long Service Awards & Recognition Schemes

Exclusive Staff Discounts

Apprenticeship & Internship Opportunities

Qualifications

• Passion for retail and community service.
• Ability to motivate and inspire a team.
• Desirable: Full UK driving licence.

Responsibilities

• Lead and inspire team to deliver exceptional customer service.
• Design engaging window displays.
• Foster a welcoming environment.

Skills

Leadership

Customer Service

Retail Management

Job description

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• DEBRA's Calling for a Cracking Store/Shop Manager in Farncombe!
  
  

• DEBRA's Calling for a Cracking Store/Shop Manager in Farncombe!
  
  

Salary: £24,733.80 per year

Full-time: 35 hours per week across 5 out of 7 days

Contract: Full time, Permanent

Location: 5A Farncombe Street, Farncombe, Godalming, Surrey GU7 3BA

Are you a natural leader with a passion for retail and a heart for making a difference?

Do you thrive in a fast-paced environment, love working with people, and know how to keep a shop buzzing with energy and purpose?

If that sounds like you, then we want to hear from you!

• What You'll Be Doing:
• Lead and Inspire: Motivate your team to deliver exceptional customer service and hit sales targets.
• Drive Results: Use your retail know-how to boost shop performance and make data-driven decisions.
• Create Eye-Catching Displays: Design engaging window displays that draw customers in and promote donations.
• Champion Quality: Ensure donated goods are processed and presented to the highest standards.
• Foster Inclusivity: Build a welcoming, respectful environment for customers, donors, and your team.
• Support AID Charity Audits: Assist in preparing for and participating in internal and external audits to ensure compliance with charity retail standards and financial accountability.
• Drive for Success: Occasionally support the transport of goods or attend regional meetings, so a full UK driving licence is desirable.
• Why Join DEBRA?
  
  

At DEBRA, we're more than just a charity shop. We're a community on a mission to support those living with Epidermolysis Bullosa (EB) – a rare and painful genetic condition.

Our vision is a world where no one suffers from EB, and we're committed to providing lifelong care while seeking cures.

Our values – respect, passion, care, and inclusivity – are at the heart of everything we do.

• What's in It for You?
• ?? Salary: £24,733.80 per year
• ?? Pension Scheme with DEBRA contributions
• ?? Life Assurance
• ?? Employee Assistance Programme – 24/7 support for you and your family
• ?? Generous Training Budget and career development opportunities
• ?? 20 Days Annual Leave + Bank Holidays (pro rata)
• ?? Long Service Awards & Recognition Schemes
• ??? Exclusive Staff Discounts
• ?? Apprenticeship & Internship Opportunities
• Disability Confident Employer
  
  

DEBRA is proud to be a Disability Confident Employer. We actively encourage applications from disabled candidates and are committed to inclusive recruitment practices.

If you have a disability and meet the minimum criteria for this role, you will be guaranteed an interview.

Please let us know if you require any reasonable adjustments during the recruitment or interview process.

• Important to Know:
  
  

All roles at DEBRA require a DBS check and two satisfactory references. We're committed to Equality, Diversity, and Inclusion, and we welcome applicants from all backgrounds.

• Ready to Make a Difference?
  
  

If you're excited about leading a team, driving success, and supporting a life-changing cause, click ‘apply' today – we would love to hear from you!

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Strategic Management Services

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