Shop Manager

Birds; East Midlands; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

5 weeks annual leave

Staff discount

Job summary

Birds Bakery is seeking a Shop Manager for its Berry Hill location, a new shop opening. You will lead the team, drive sales, and control costs while coaching staff to deliver high standards of service.

The role is full-time, 40 hours per week across Monday to Sunday, with a salary of £14.11 per hour. You will manage operations, stock, and customer experience to ensure a welcoming environment that aligns with Birds’ brand values.

Qualifications

• Supervisory experience with the ability to drive and motivate staff.
• Good communication and interpersonal skills.
• Basic IT knowledge and comfort with standard software.
• Good standard of English and Maths.

Responsibilities

• Ensure excellent customer service by your team.
• Inspire, motivate, train and energise your team to increase sales.
• Provide store performance information as required by the Area Manager.
• Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation.
• Deliver sales training to develop upselling skills.
• Manage staff rotas on a monthly basis.
• Ensure food safety and health and safety standards are met.
• Ensure visual presentation aligns with Birds' brand image.
• Be compliant with company policies and guidelines.
• Recruit the best people for the shop.

Skills

Supervisory experience

Communication skills

IT literacy

English

Maths

Job description

Careers Shop Manager

Shop Manager

Job Title: Shop Manager

Location: Birds Bakery, Berry Hill (new shop opening!)

Hours: 40 hours per week across Monday to Sunday

Salary: £14.11 per hour

Location

BerryHill

Employment Type

Full-time

Hours

40 p/w

Salary

£14.11 p/h

Purpose

To manage and assume overall responsibility for the success of the shop by leading all operational aspects of the shop, driving sales whilst at the same time controlling costs and by being a skilled people manager. Creating a friendly warming environment for not only our customers but an environment where individuals are coached and inspired to do their best.

Responsibilities

• Ensure that excellent customer service is always provided by every member of your team.
• Inspire, motivate, train and energise your team to increase sales.
• Provide store performance information as required by the Area Manager
• Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation performance
• Deliver sales training to the store team members to develop skills in up selling to ensure opportunities are maximised.
• Managing staff rotas on a monthly basis.
• Ensure the standards for food safety and health and safety are met consistently.
• Ensure that the visual presentation of the shop is in accordance with Birds' brand image.
• Be compliant with Company policies and operational guidelines.
• Ensure that the very best people are recruited for the shop.

Shifts

Please note you will need to have full flexibility to work across Monday - Sunday and will be scheduled to work 5 days per week.

Experience

• Supervisory experience with the skills and ability to drive and motivate performance of your staff.
• A sound understanding of shop operations and standards for success.
• A flexible attitude to working hours.
• Good communication and interpersonal skills
• Monthly rota experience
• A basic and practical knowledge of IT
• Good standard of English and Maths

Benefits

• 5 weeks annual leave, plus bank holidays.
• Staff discount.