Sales Assistant

Birds Bakery; Mansfield; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Employee staff discount

4 weeks annual leave pro rata

Job summary

Birds Bakery is opening a Berry Hill shop in Mansfield and is hiring a part-time Sales Assistant. You will greet customers, serve, recommend items, operate the till, handle payments and keep displays tidy. The role is 12 hours per week with pay at £12.71 per hour (age dependent).

Full training is provided, with shifts across weekdays and weekends. A friendly, team-focused environment and excellent customer service are key to success.

Qualifications

• Previous customer service experience is helpful but training will be provided.
• Good communication and a positive attitude are essential.
• Ability to stay organized in a busy shop environment.

Responsibilities

• Greet and serve customers in a friendly manner.
• Recommend bakery items such as bread, cakes, and pastries.
• Take customer orders and package products properly.
• Operate the till/cash register and handle payments.
• Restock shelves and displays to keep products attractive.
• Maintain cleanliness and hygiene in shop and display areas.
• Answer customer questions about ingredients, prices, or products.
• Upsell items, e.g., hot drinks with food or confectionaries.
• Prepare and serve a range of bakery and food-to-go products.

Skills

Customer service

Cash handling

Till operation

Communication

Flexible shifts

Tools

Till/cash register

Job description

Location: Birds Bakery, Berry Hill (new shop opening!)

Hours: 12 hours per week

Salary:£12.71 per hour (depending on age, details below)

The purpose of a bakery sales assistant is to servecustomers, sell bakery products and help keep the shop clean and organised, aswell as a friendly and welcoming environment. Making sure customer service andquality is at the forefront of everything we do.

Responsibilities

• Greetand serve customers in a friendly and helpful manner.
• Recommendbakery items such as bread, cakes, and pastries.
• Takecustomer orders and package products properly.
• Operatethe till/cash register and handle payments.
• Restockshelves and displays to keep products available and attractive.
• Maintaincleanliness and hygiene in the shop and display areas.
• Answercustomer questions about ingredients, prices, or products.
• Upsellproducts to customers for example offering hot drinks with food, or a nicelittle treat in upselling confectionaries goods.
• Prepareand serve a range of hot and cold bakery and food-to-go / eat in products.

Shifts

Fair amount of flexibility needed throughout the week and weekends

Experience

• Previousexperience in food retail is preferred but not essential as we will giveyou all the training you need to be successful.
• Strongcommunication and customer service skills.
• Apositive attitude and the ability to stay resilient in a busy environment.
• Experiencehandling cash or working with tills / Card machines (training will beprovided).
• Flexibilityto work shifts between Monday and Sunday.

Qualifications

Training will be provided for suitable applicants.

• 4weeks annual leave (Pro rata), increasing incrementally to 5 weeks after 5years of continuous service, plus bank holidays

• Employeestaff discount
• 4weeks annual leave (Pro rata), increasing incrementally to 5 weeks after 5years of continuous service, plus bank holidays

Pay Rates:

• Age 19+: £12.71 per hour
• Age 18: £10.85 per hour
• Age 17: £8.50 per hour
• Age 16: £8.00 per hour