Shop Manager

Greggs; Corby; On-site; GBP 26,000 - 32,000; Full time

Job summary

Join Greggs as a Shop Manager, leading a team to deliver friendly service and maintain high shop standards. Responsibilities include team leadership, recruitment, and ensuring a clean and welcoming environment for customers. With competitive pay and excellent benefits, this role is perfect for someone with a proven track record in retail or food service who values diversity and team support.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

10% of profits shared with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Confidential employee assistance app

Long service awards

Savings and discounts for shopping and leisure

Qualifications

• Track record as Supervisor or Line Manager.
• Experience in food-on-the-go or retail environments.
• Commitment to inclusive culture.

Responsibilities

• Lead the team to deliver excellent results and maintain shop standards.
• Drive recruitment, training, and colleague engagement.
• Monitor wage and waste controls and customer service standards.

Skills

Leadership

Customer Service

Team Motivation

Job description

About the role

Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical day, you can expect to:

1. Lead the team to deliver excellent results and maintain high standards of the shop
2. Drive high performance through recruitment, training, development, and colleague engagement
3. Monitor wage controls, waste controls, and customer service standards
4. Get involved in food preparation and serving customers
5. Ensure the shop is clean, well-stocked, and welcoming

What we can offer you

• Competitive pay plus commission
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge
• We share 10% of all our profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for the future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

If you have a track record as a Supervisor or Line Manager, extensive experience in delivering excellent customer service, and have worked in a food-on-the-go or retail environment, this could be the role for you. You should support an inclusive culture—valuing diversity and supporting your team. Apply now and take the next exciting step in your career!

About us

At Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome at Greggs. We want all colleagues to feel comfortable and be themselves at work. Read more about us on our website.

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Created on 25/06/2025 by TN United Kingdom