Shop Manager

Bravissimo; Cardiff; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Up to 25 days holiday

Extra 5 days option

24/7 employee support

50% staff discount

Medicash healthcare

Pension contributions up to 6%

Job summary

Bravissimo, part of the Wacoal Europe Group, seeks a Store Manager for our Cardiff shop. You will be responsible for the shop's commercial success and for inspiring and developing your team to meet targets while delivering Bravissimo's exceptional customer service.

Plan effectively, drive sales, and maintain high standards of presentation and customer care. Previous retail management experience is essential; lingerie sector experience is not required. Full-time, permanent contract in Cardiff.

Qualifications

• Previous retail management experience is essential.
• Strong leadership and communication skills.
• Customer-focused with ability to develop the team.

Responsibilities

• Lead store operations and drive commercial performance.
• Inspire and coach the team to deliver Bravissimo service standards.
• Plan and execute store presentation and customer experience.

Skills

Retail management

Leadership

Customer service

Team development

Tools

POS system

Job description

Full time, permanent contract, in our Cardiff Shop

1.2m Turnover

• Salary 31k

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We have 26 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

Bravissimo Benefits

• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6%
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years’ service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the Job

The Store Manager’s role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing.

You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential.

Your ability to plan appropriately and attention to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience.

About You

We are looking for a well organised, experienced manager – a self-starting individual with excellent communication skills and a customer focused approach.

You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead.

You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results.

Previous retail management experience is essential but experience in the lingerie sector is not required.

Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.