Shop Manager

Sense; Barry; On-site; GBP 25,000 - 30,000; Full time

Job summary

Sense is seeking a passionate Shop Manager for their location in Barry, leading a team and ensuring high customer service and shop standards. This role supports vital fundraising efforts for a charity dedicated to helping those with complex disabilities and aims to inspire community involvement. With opportunities for personal growth and development, this is a unique position in a rewarding sector.

Benefits

Generous annual leave

Group Personal Pension scheme

Excellent training opportunities

Qualifications

• Experience inspiring teams to deliver excellent customer service.
• Experience in retail or team leadership roles.

Responsibilities

• Building, training, and inspiring a team of volunteers.
• Maintaining excellent shop standards and customer engagement.
• Driving stock generation and community involvement.

Skills

Self-motivated

Excellent communicator

Attention to detail

Creative

Job description

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Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!

Sense is currently recruiting for an experienced Shop Manager to work 37.5 hours per week at our shop in Barry on a permanent basis.

This is an exciting time to join our team and work in our network of over 120 shops as we continue our shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive standards, operational and customer service excellence - all to maximize vital income for the charity.

Some key responsibilities include:

• Building, training, and inspiring a team of volunteers
• Maintaining excellent shop standards, product offer, and customer engagement
• Driving stock generation and community involvement

Our shops play a pivotal role in raising brand awareness and income, with over four million people purchasing from us annually, helping us make a difference in the lives of those we support.

Key skills and experience:

• Self-motivated, creative, excellent communicator, and committed to charity retail
• Experience inspiring teams to deliver excellent customer service
• Attention to detail to ensure a safe, clean, and inviting environment
• Experience in retail or team leadership roles

This position requires working on Bank Holidays and weekends as needed.

About Sense

Sense supports everyone living with complex disabilities and those who are deafblind. We help people communicate and experience the world. We believe no one should be isolated, left out, or unable to reach their potential. Sense is proud to be a leading charity in this field.

Working at Sense offers a rewarding career in a diverse and successful charity, with opportunities for skill and career development, excellent training, a Group Personal Pension scheme, and generous annual leave.