Shop Assistant (Stirling, 19)

Cancer Research UK; Stirling; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts

Gym membership

Wellbeing support

Job summary

Cancer Research UK in Stirling is seeking a motivated retail store assistant to join our trading team. The role includes taking keyholder responsibility, supporting a diverse team of volunteers, and helping achieve fundraising targets during weekend and Sunday duties.

You will oversee the shop, process donations, welcome customers, and help generate income with creativity under guidance from the Shop Manager.

Qualifications

• Strong customer service skills.
• Able to work in a busy retail environment.
• Flexible to cover shifts, including Sundays.

Responsibilities

• Overseeing the running of the shop.
• Taking keyholder responsibility (training provided) and supporting volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Generating income with guidance from the Shop Manager.
• Providing excellent customer service and ensuring a welcoming environment.
• Upholding safeguarding, compliance and health and safety standards.

Skills

Customer service

Flexibility

Communication

Teamwork

Commercial awareness

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail store assistant (with keyholder responsibility) £12.71 per hour plus benefits. Reports to: Shop manager. Department: Trading. Contract: 6 months fixed term contract. Hours: 12 hours per week (flexible and likely 3x4 hour shifts). Location: Stirling, 19. Closing date: 15th November 2026 23:55.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Overseeing the running of the shop.
• This includes taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.
• Using your customer service skills to make sure our customers and supporters feel welcome and appreciated.
• Maintaining shop standards regarding safeguarding, compliance and health and safety.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently and as part of a team.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

• We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
• Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
• Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day‑to‑day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.