Shop Assistant (Linlithgow)

Cancer Research UK; Linlithgow; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Discounts on travel

Gym membership

Retirement plan

Generous leave allowance

Job summary

Cancer Research UK in Linlithgow is seeking a part-time Shop Assistant to support the trading team in a charity retail setting. You'll deliver friendly customer service, help hit sales and fundraising targets, and ensure shop standards are maintained with a focus on safety and community engagement.

The role requires flexibility for rota-based shifts, the ability to work independently when needed, and collaborative teamwork with colleagues and volunteers. Training for keyholder duties is provided.

Qualifications

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility to cover shifts on a rota basis.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Teamwork

Communication skills

Flexibility

Workload management

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail Store Assistant £12.71 per hour plus benefits Reports to: Shop manager Department: Trading Location: Linlithgow Contract: Permanent Working hours: Part time 10 hours per week (2x 5 hour shifts flexible over 6 deys Mon-Sat) Closing date: 8th November 2026 23:55 **The internal title for this role is Shop Assistant. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

• generous salary and benefits package
• a wide range of career and personal development opportunities
• high-quality tools, policies and processes to enable you to do your job well
• a substantial retirement plan
• a generous and flexible leave allowance
• discounts on anything from travel to technology
• gym membership
• and much more

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.